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You may be tempted to just record the message and be done with it. Remember, however, that this message will potentially leave a lasting impression on first-time callers. Take a little time to practice your speech, pronunciation, and tone of voice. You want to sound your best!
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As mentioned above, it is extremely important to have a voicemail message that is easy to understand. However, there is also the matter of word choice. You must ensure to give attention to what your words are in your voicemail greetings. There can be certain words used that may trigger your customers. Though you did not mean what they understood, it will still bring a bad name to your company’s reputation. Your choice of words can affect significantly, so make you give close attention to your words.
Good afternoon. You have reached the office of (…). Leave a brief message with your contact information. I will call you back as soon as possible.
Pro Tip: Avoid using a monotone voice when you record a voicemail greeting for a virtual answering system. You want your customers to be engaged and feel welcomed, not like a burden.
As you develop your voicemail script, keep in mind these important tips to ensure that you’re perceived as a professional.
Feel free to add a personal touch to make your voicemail message fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.
People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
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Business voicemail greetings are likely to vary by company. Consider these specifics to create a professional voicemail greeting that works for your needs.
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As in the situation above, being unable to leave a message can be really frustrating for a Placement Consultant or Hiring Manager who is trying to get in touch with you. You run the risk of not being selected for an opportunity if your consultant/potential employer is unable to leave you a message so ensure you set aside time at least twice a week to clean out your voicemail. You want to be as accessible as possible for potential employers.
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Hello. This is Chris. John and Mike aren’t here right now, but if you leave a message, they’ll get back to you as soon as they can.
One of the rules you should remember is to speak a bit slowly and clearly so that your callers are able to understand more easily what is being said.
A quick search for "voicemail" found dozens of actors who will professionally record your script for anywhere from $10 to $50 or more. Remember to take your time and listen to the various samples each actor has to offer-- this recording will be the "voice" of your business! 3. Use a VOIP Business Phone Solution
Practice your spiel so you can speak with authority. This lets the caller know how confident, qualified, and prepared you are. The goal is to sound like you’ve been doing this for years, not a few minutes.