Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
Website: https://www.etiquettetrainer.com/communications-etiquette-responding-to-work-emails-phone-calls-and-texts/
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Do you speak a second language and serve customers in an area that primarily uses a language other than English? Make it known that you speak both languages. Start the voicemail with the most dominant language spoken in your market followed by the same message spoken in the secondary language:
The listener needs to know who theyâre talking to. Donât forget to include your full name and phone number so that they can return your call.
If youâre calling from your own phone, youâll be able to access your voicemail without entering a PIN. This will happen even if youâve previously set one up.
You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your companyâs personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
Leave out excuses like âIâm probably with a client right nowâ or âIâm unable to answer the phone right nowâ â itâs obvious you canât answer your phone if a caller is listening to your voicemail greeting!
Hello, and welcome to Answering Machines of the Rich and Famous! (your name here) canât come to the phone right now, because heâs spending the week in his beautiful summer home on the French RivieraâŠ
With all of these things to think about for a short 20-second voicemail, you might be feeling a little bit overwhelmed. We promise itâs actually is much simpler than it sounds.
âHey, there! This is [your name]. Please leave me a message with your name, number, and the reason youâre calling. If you also tell me [insert random fact] Iâll be sure to move you to the top of my call list. Have a great day!â
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7. A Classic Hepburn Answering Greeting for Voicemails. Katharine Hepburnâs iconic and feisty voice goes down in history and can add a bit of moxie to your voicemail greeting.
Website: https://www.thebalancesmb.com/on-the-phone-or-busy-voicemail-greeting-examples-2533545
When leaving a voicemail, hanging up sends it. ⊠The other person listens to the exact same audio file that you recorded by leaving the voicemail on that automated system, which just so happens to be the same exact system playing back that audio file as output for the intended recipient.
Hi, you have reached âŠ. Please leave your name, phone number and a message and if we like it we will return your call.
âCongratulations! Youâve reached the right person! Itâs [your name]. Unfortunately, youâve called at the wrong time. Please leave a message with all your contact information, and Iâll call you back within 24 hours.â
12. Hi, this is [your name]. Iâm away from my phone at the moment, but leave a message after the tone so I can get back in touch later today.