Professional Phone Greetings, Voicemail & On-Hold Voice Overs When a customer calls your place of business, they generally expect to be placed on hold at some point. Rather than play annoying music, why not use this captive audience to promote your business with a professional voice over.
Thank you for calling (Your Name) at (Your Business), where (What You Do). I’m sorry that I was unable to take your call. Please leave me your name, number, and a quick message and I’ll call you back shortly.
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Hi, you've reached Sally Smith at Example Realty. We specialize in helping you find commercial properties in Northern New Jersey. I'm unavailable to take your call, but will call you back by this time tomorrow if you leave a message with your name and telephone number. You can also email [email protected] or tweet @SallyS.
8x8 & COVID-19: Protecting Our Business and YoursContact Center Inbound Calling Performance Issues
40. Hi, I’m not in right now, but if you leave a detailed message I’ll call you back promptly.
Practice your spiel so you can speak with authority. This lets the caller know how confident, qualified, and prepared you are. The goal is to sound like you’ve been doing this for years, not a few minutes.
For small businesses, there are a variety of voicemail service providers you can use that offer different features. From transcription and voice to text to more convenient features of handling multiple phones through one number, availability varies by service. Shared voicemail and call routing is intended for multiple access and directing calls to one or multiple phones. Mobile apps are also available that allow you to check your messages from your phone. The below infographic outlines the current state and trends of voicemails.
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
Creating a professional-sounding voice recording for your phone system can be a more difficult process than one initially might assume.
General voicemail greetings are usually played when no message has been set. … I can’t answer the phone right now, but if you leave me a message with your …
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Hey, who’s this? I’d actually pick up, but my phone is staring at me. OMG! I just saw it wink!
“Greetings! You’ve reached [your name and position]’s voicemail. I am away from my phone or [other important and expected job function]. Please leave me your name, telephone number, and a short message. I’ll get back to you as soon as I can, typically within [reasonable timeframe, like 12 or 24 hours].” How do I record my company voicemail?
When you frequently update your business greeting, there is a chance more people will listen to the message. You can update your voicemail with relevant information about your business as a way to keep your customers well informed.
14. Hi, you’ve reached [business name]. We can’t take your call at the moment, but if you leave your name and number, the next available team member will return your call as soon as possible.
Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
Hello, it’s obvious you have bad timing, because nobody is home. Please leave your name, telephone number, and a brief message in a voice similar to mine, and your call will be returned as soon as humanly possible.