7. “Hi, you’ve reached [your name] at [your company]. Sorry I missed your call. I’m especially busy today, but if you leave me your name, phone number, and a brief message, I’ll get back to you within the day. Chat soon!” Your callers want to hear from you soon. Calling back within the business day lets them know you’re reliable despite how busy you are.
When you frequently update your business greeting, there is a chance more people will listen to the message. You can update your voicemail with relevant information about your business as a way to keep your customers well informed.
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Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them?
If anything big changes- address, phone, etc.- make sure you correct your voicemail early on. Keep It Short; We know, we know. We just gave you all this information and we’re now telling you to ‘keep it short‘. But, a professional voicemail greeting (or any for that matter) shouldn’t go beyond 20-25 seconds.
Next, tell him the name of the company you work at. Something along the lines of, "John this is Mark at Pinnacle."
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Many callers will be respectful of your wishes and follow your directives. This is extremely vital for reducing your voicemail volume.
People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
One of the rules you should remember is to speak a bit slowly and clearly so that your callers are able to understand more easily what is being said.
Translation: If you sound unsure, then your current clients, prospects, and partners won’t be so sure about you either.
Include Basic Information: Your voicemail greeting should include basic information such as your hours of operation and location. This will help you to screen out calls during office hours, and also unnecessary voicemail inquiries.
(in british accent) oh my god nooooo you’ve made me spill my tea you trotter !!!!! *running footsteps and random sscreaming* leave a message ill listen and call back when Im not busy beating my bloody siblings with a shoe.
10 Voicemail Greeting Scripts. Now that you know the principles of our voicemail greeting philosophy, it is time to take a closer look at some standard and best-practice examples you can use for your business. Not all of these example scripts serve the same purpose.
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
1. Personal Business Voicemail Greeting. Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them. Hi, you've reached the voicemail of Mike Downing. I'm not available to answer the phone right now.
Hello, you have reached the office of Doctor X. I’m on call at the moment, so I’m unable to respond to your call immediately. Please leave your name, reason for calling, and your number and I will return your call as soon as possible, or call my secretary at Y.
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.