Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!
Creating a professional voicemail greeting isn’t complicated, but you need to keep a few things in mind to ensure success. The following tips will help: Be friendly and welcoming - let your company's personality shine!; Have a clear voice, speak at a slow to moderate pace, minimize background noise; Ensure the greeting is human and approachable; Keep the greeting short and informative; Ensure the greeting doesn’t sound robotic or unnatural; Show your gratitude for the call by saying thank you; Manage expectations by clearly stating when the client can expect a callback.
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It can be high pressure when you’re trying to leave a quick and snappy voicemail to talk fast, but even more important is to be clear and articulate so your prospect can get the point of your message.
Sometimes, it’s best to pick up the phone instead or have a face-to-face meeting if the tone or topic of the email is emotional, terse, or needs a lengthy discussion. Responding to workplace texts: You don’t have to have the last word. But if you need to say thanks or okay, say ‘thank you’ or ‘okay’ rather than ‘thankU’ or ‘k.’
1. Business voicemail greeting samples. If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers.
1.“Hi! Thanks for calling [company name/your name]. Please leave a brief message and we will get back to you as soon as possible. Have a great day!”
48. Hello, you’ve reached [name] at [company name]. If you need help with [X reason], please contact [X person/X system] or [visit our website at X and send us an email]. For all other inquiries, please leave your name, phone number, and a message, and I’ll get back to you as soon as I can.
Your business’s voicemail greeting could be a potential customer’s first impression. Learn how to record an excellent greeting here! Click To Tweet
5. Hi, this is [your name]. I can’t get to the phone right now, but please leave a message with your name and number, and I’ll get back to you as soon as possible.
2. If you’re out of the office: “Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date].
“Hello, you have reached Megan N. Turner. I’m sorry that I can’t get to the phone at the moment. If you would please leave your name, best way to reach you, and your message after the tone, I will get back to you as soon as possible. Feel free to also shoot me an email at [email protected]. I look forward to speaking with you. Thank you and have a wonderful day!”
Please DON’T LET THIS BE YOU! Make sure your financial advisor voicemail is inviting, positive, and provides good information. A final tip: pick up the phone. Although voicemail messages are a great opportunity and something to focus on, they can’t beat you being available. The best voicemail message isn’t as good as you picking up the phone.
And make sure in the queues you leave for yourself as notes you write it down as a reminder to say it out loud.
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That’s why a script is so helpful. Wondering why prospects aren’t leaving messages if you don’t answer right away, or what all of those missed calls are?
18. “Thanks for calling [Company name/your name]. We hope you’re enjoying the holiday season. We aren’t available at the moment due to our holiday hours. Leave your name, number and the reason for your call and we’ll get back to you ASAP! Thanks for calling.” Everyone deserves a break. Let your callers know although you might be enjoying one too, that their needs are important.
According to Gartner Research, more than two-thirds of companies compete for business today primarily based on customer experience – up from only one-third back in 2010. Knowing this, it should not surprise you that customer-centric companies are 60% more profitable than companies that are not.