Because for many callers, this will be the first point of contact for your business, it’s important to set it up correctly — but how?
A professional voicemail greeting is a recording that informs clients and business partners you are not available to receive their call. It is an essential part of any effective business communication strategy, especially if you are in sales.
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The number you have xxx-xxxx (your number) has been changed, the new number is xxx-xxxx (again, your number). CULATA!
"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."
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When you cannot answer your callers, the effect of a good voicemail and greeting is important. To create such a professional voicemail greeting, you need to pay attention to a few points. Here are some notes so you can create an effective business voicemail greeting.
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You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
Example: 'Thank you for calling [insert name here]. We're sorry we couldn't take your call this time. However, if you'd like to leave us a voicemail we will get back to you within [for example] 30 minutes of receiving this message. Alternatively, if you'd like to reach out by email you can do so at [insert email address]. Again, thank you for calling [insert company name]. We look forward to your message.'
For a medical office, call types may include billing, emergencies, appointments, cancellations, etc. 2. Determine How To Best Route Calls The best method of routing your medical office calls will depend on your office size and budget. If you have a small staff, setting up a standard voicemail greeting system may be a more practical approach. For a larger health organization with multiple departments, it makes more sense to route calls to their intended destinations by using an auto attendant. For example, “If you have a question about billing, press 1. If you’d like to schedule an appointment, press 2. If this is a medical emergency, press 0 for an operator.” If you want every caller or patient to experience a professional and compassionate call, you may consider working with a medical office answering service. You can forward calls to an answering service after business hours, on holidays, during overflow, or any other time you may need help answering calls. 3. Draft A Script
Want to make a great first impression? Use these voicemail templates as a starting point for crafting your own professional voicemail!
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22. Hello, this is [your name]. I’m currently away from my phone. I return calls on Tuesday and Friday at 10 a.m. Please leave a detailed message including your name and a callback number and I’ll get back to you as soon as I can.
When you’ve successfully recorded your best English Voicemail Greeting please write “DONE” in the comments on our Voicemail Greeting Video in Youtube and give yourself a high five! Well done.
Auto-attendant scripts are easy to set up, but they’re not always easy to write. You’ll need a clear voice with high-quality sound to give your phone system a touch of professionality. Consider hiring a professional voice artist for this task.
Shut the office door and turn down the music—it’s time to record! Pretend that your office is your music recording studio as you prepare to vocalize your message. Remember that obscene background noise can be a major turn off to potential customers and prospects.