If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
Adding a professional voicemail greeting is one of the easiest ways to make your small business look more professional. Our voice actors will capture your business through recorded audio in a way that will make your customers feel like you’re attentive and ready to support any of their needs.
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Even in today's fast-paced world, customers don't like being greeted with an automated message. According to the New York Times, callers of a certain age are put off entirely if they are answered by a voicemail instead of a real person.
If you only check and return messages once a day or once a week, let your caller know. This will avoid multiple messages by the same caller.
Users often don’t invest enough time into their messages, resulting in incomplete, unprofessional, or otherwise under-whelming greetings. Sure, crafting a greeting doesn’t sound all that complicated; however, there are a number of pitfalls users can fall into—i.e. informality, terseness, sincerity, lack of direction, and more. While none of these sound too catastrophic, they are often interrelated. As such, they tend to worsen any problem. For example, humor can cause informality, worsen ambiguity, and weaken sincerity. That being said, users should strive to avoid ALL these pitfalls.
Recording company voicemail can be really simple, like speaking your new business voicemail script into an iPhone, or you can set up voicemails across your entire company at a highly professional level.
Voicemail greetings can include any information you’d wish to convey, such as special sales, bargains, alternate phone numbers to use, or your company’s normal working hours.
1. Share basic information: “Hello! You’ve reached the voicemail of [your name], [your job title]. I’m currently either away from my desk or on the other line.
Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!
Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, I’ll wait.
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• This is XYZ. I’m sorry I cannot take your call right now. Please leave your name, phone number, and a detailed message, and I will contact you as soon as possible. Thank you.
13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
As in the situation above, being unable to leave a message can be really frustrating for a Placement Consultant or Hiring Manager who is trying to get in touch with you. You run the risk of not being selected for an opportunity if your consultant/potential employer is unable to leave you a message so ensure you set aside time at least twice a week to clean out your voicemail. You want to be as accessible as possible for potential employers.
21. "Hello, you've reached [your name, the office of X company]. The team is currently out of the office, but we'll be back on [date] stuffed with good food and eager to speak with you. Leave your name, number, and — if you're so inclined — your favorite [holiday dish, Thanksgiving tradition, etc.]"
Fiverr is a popular freelance service anyone can use to get creative work — in this case, a personalized voicemail greeting. On Fiverr, you first check out the freelancer’s work samples to evaluate whether they’re a good fit for your company. We recommend reading feedback and reviews on various creatives, contacting potential freelancers with any questions you have, and browsing through various package options.
2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.