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d. Utilizing Ambiguity Over Clarity: When setting up your voicemail greeting be direct and to the point. Tell callers your information, a brief greeting, and direction—i.e. “Hi, this is Jim Shamalam (from Iron Industries). Sorry I can’t take your call right now. Please leave your name number, and a brief message and I’ll get back to you as soon as possible. Thank you.” This is ideal, as you inform callers and let them know what they should do to ensure a return call. A lack of direction can lead to callers leaving incomplete messages (lacking contact or other information) or even callers hanging up without leaving a message altogether.
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Here’s our ultimate guide, including video and audio samples, on every thing you need to know about professional voicemail greetings:
One of the rules you should remember is to speak a bit slowly and clearly so that your callers are able to understand more easily what is being said.
Many sales reps make the mistake of creating a one-sided conversation talking at the prospect rather than with the prospect.
Next, tell him the name of the company you work at. Something along the lines of, "John this is Mark at Pinnacle."
Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
I’ve called a few students lately to help with their search and have gotten this message, “We’re sorry. The person you have tried to call isn’t available right now. Please leave a short 10 second message and it will be converted to text. Again, these messages aren’t always converted correctly and you run the risk of missing out on internship opportunities if you do not have a professional voicemail set up. It is well worth it to have a professional voicemail, and it's not difficult to set up at all. If you haven't already got one, take 5 minutes to create it today. Back To All Next Article Take your video interviewing game to the next level
When clients or customers want to learn more about your business, oftentimes after checking out your website and social media, if they have further questions regarding your products or services, they’ll pick up the phone and call.
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For example, you could say something like “I was going over your company’s numbers for last year and I saw something really interesting in the first quarter… I’d love to talk about it when you call.”
43. Hello, this is [X company]. We’re not able to take your call at the moment, but please leave a brief message so we can get back to you shortly.
A phone call to your business is often the first encounter your customers and prospects have with your company. If no one is available to take the call, having the best professional voicemail greetings possible is important to leave a great first impression and to ensure that business opportunities don’t slip by.
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back."
Expand your opening to with 'Thank you for calling [insert company/individual name]' or 'You've reached the voicemail of [insert company/individual name]'. This personal touch goes a long way towards building a rapport even when you're not available to answer the call directly.
If someone takes the time to call and leave you a voice message, they usually have a reason that they are calling. It does convey a certain level of interest when someone is willing to hop on the phone with you. If they were less interested, they would probably send you an email or fill out a form on your website.
Voicemail and voice messages are among the top ways every professional business can use to enhance their customer services. Though this idea may sound strange to many in the internet age, this kind of mail is a proven source of solutions for business communications and customer service.