A professional voicemail greeting is a vital component of your communication strategy. It can increase engagement with your clients, create rapport and leave a good first impression when you're currently not available to pick up the phone. Knowing the perfect words to include in your professional voicemail recording increases the chances of
A phone call to your business is often the first encounter your customers and prospects have with your company. If no one is available to take the call, having the best professional voicemail greetings possible is important to leave a great first impression and to ensure that business opportunities don’t slip by.
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A professional voicemail greeting is a vital component of your communication strategy. It can increase engagement with your clients, create rapport and leave a good first impression when you're currently not available to pick up the phone.
The simple truth is that you need to be more aware of what you’re leaving for other people to hear. Sure, this doesn’t always register as a priority for users, but it’s never too late to reassess your greeting. a. Reading/Speaking in the Imperfect Tone: Tone is absolutely everything. Users don’t want to come off as being too nice, as it sounds insincere, or being too terse, as it can be interpreted as being rude. That being said, striking the right balance is absolutely essential. Your greeting exists as its own entity, and therefore, it should NOT rely on callers’ familiarity with you. Instead, it needs to appeal to the masses. As such, your inflection, i.e. the way you state your name and directions, needs to be both welcoming and firm. b. Injecting Humor & Insincerity: While humor/light heartedness can be welcoming, it can also convey a sense of informality, insincerity, and ultimately unprofessionalism. Why, because you’re not there to lend your humor or to contextualize. Instead, you’re assuming the caller has a working knowledge of your personality to ground the message. Though this might not sound like it’s all that terrible—it can be detrimental. As stated above, one should NEVER rely on a caller’s familiarity with you. Instead, aim to appeal to the masses. Humor is ultimately subjective, meaning not everyone has the same tastes; therefore, someone is bound to be turned off by a quirky or off-color remark. While implementing a light-hearted or even tongue and cheek tone can work, it’s just a really bad idea.
45. Hi, this is [X department] at [X company]. We’re not able to take your call right now, but if you leave a quick message after the tone, our next available representative will call you back shortly.
For many businesses and professionals, your voicemail greeting is going to be the first point-of-contact for your customers. This is especially true for service businesses, who often rely on their voicemail to collect information from interested parties.
All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
This is a test. This is a test of the Answering Machine Broadcast System. This is only a test.
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Open your voicemail greeting with a 'Thank you for your call. We're not available right now by please leave your message and we'll get back to you within [specify time]'.
Scripts to be altered to fit your practice’s needs: Solo Wellness Practice: “Hello. You’ve reached Molly Hill, Licensed Massage Therapist with Healing Touch. I am currently unavailable to take your call, so please state your name, phone number, and a detailed message after the beep and I will get back with you within two business days”
You are a fantastic answering service. My clients really appreciate your professionalism.
12. Hi, this is [your name]. I’m away from my phone at the moment, but leave a message after the tone so I can get back in touch later today.
When your prospect’s day starts and endsIf they have a secretary screening their callsWhat times are likely for them to be in meetings
Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
You may rearrange your voicemail record depending on the voicemail service provider you use.
A bubble in the space-time continuum has connected your line to a channeler in the 23rd Century. Any message you leave will be broadcast into the future….