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All medical offices and clinics have the unfortunate experience of dealing with an overwhelming number of voicemails, and managing the information can be challenging!
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38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.
When recording, choose a quiet area, speak clearly, and use your full name (first and last).
“Thanks for calling (insert company name), where your dream is our destination. I’m helping another customer at the moment, but please leave your name and number, and I’ll return your call.”
16. Hi, you’ve reached [X Business Name]. Our regular business hours are [State opening hours]. If you need to reach someone immediately, please call [contact’s name] at [cell phone number]. If not, leave your name and contact information and a representative will get back to you when we re-open.
A professional voicemail greeting is a vital component of your communication strategy. It can increase engagement with your clients, create rapport and leave a good first impression when you're currently not available to pick up the phone.
Provide as much useful information in your business voicemail greeting. However, be sure to keep it short and concise. An excessively lengthy voicemail can be damaging rather than helpful. Keep your voicemail to around 20-25 seconds maximum.
2. Open the dial pad. Tap the dial pad icon near the bottom of the screen to bring up your phone's dial pad.
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
Of course, yours may need more details. But, even if you’re changing your outgoing message every day, it should only be a slight variation from a standard greeting.
The fastest and easiest way to program and record the automated attendant feature of your phone system is to write a script on a word processing program. Select a person to record the script who has a friendly voice, someone who can speak without stuttering or hesitating and can pronounce and annunciate each word and name clearly.
The internet is a huge place. It is in our hands to use it to its best. When we look…
02Hello, you’ve reached [your name] of [your company/business]. I’m sorry that I’m not available to answer your call now. Please leave your details and a brief message at the tone and I’ll make sure your message reaches the right person. This is the perfect voicemail for a department’s secretary or operatory to let those calling know that their message will be delivered when you get back.
Do not be in a hurry while recording your voicemail. When recording your voicemail, it is important to speak slowly and clearly. It is also should be evident when you left the voicemail. Your voicemail should not appear to be a single gigantic word to the callers. Speak your words clearly and pause at the points you need to pause.
26. Hello, you’ve reached [your name]. I’m either on another call, on a top secret mission to Mars, or I’ve just stepped away from my desk for the day. Leave a message after the tone and I’ll call you back tomorrow or in about seven months.
12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!