4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.
Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, I’ll wait.
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You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
When you leave a voicemail do not use your full name because that immediately raises a red flat that you are a salesperson making a cold call. Instead, say your first name only followed by your company name. This will make your customer feel that you are much more familiar with each other than you really are. Saying your last name would defeat the whole purpose of demonstrating familiarity.
Website: https://support.8x8.com/equipment-devices/phones/general-phone-settings/how-to-create-or-change-outgoing-voicemail-message
2. If you’re out of the office: “Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date].
8. Select a standard greeting, or create a custom one. You will usually be given the choice to either select a standard greeting or record a custom one.
Leaving a message on someone’s voicemail seems like a simple task but unlike a text or email you don’t have a chance to read over what you’ve said. This can cause problems because it is easy to forget important elements in your message and because of that it can be difficult for the listener of your message to follow up with you if they cannot hear your crucial information.
This is not an answering machine–this is a telepathic thought-recording device. After the tone, think about your name, your reason for calling, and a number where I can reach you, and I’ll think about returning your call.
48. Hello, you’ve reached [name] at [company name]. If you need help with [X reason], please contact [X person/X system] or [visit our website at X and send us an email]. For all other inquiries, please leave your name, phone number, and a message, and I’ll get back to you as soon as I can.
Now that the importance of having current and applicable voicemail greetings has been established, the big question of how remains, right? How does one create this stellar voicemail selection and improve their business voicemail greeting?
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Saying the pitch out loud before you hop on the phone can make sure you don’t stumble or miss important information when it’s time to record.
Another tactic here is to add some urgency, such as a limited time, to your incentive.
Ideally, a business should have a complete set of messages for every phase of their call flow from beginning to end. While voicemail greetings are an important part of the phone system, there need to be recordings for everything leading up to the voicemail as well (assuming there are other steps in the call flow).