To help you remember the important elements of your message we’ve put together an infographic with 5 tips to remember when leaving a professional voicemail message.
“Hi, you’ve reached three-time fantasy football champion (insert your name) at (insert your company name). Please leave your name, number, and a fun fact about yourself, and I’ll return your call as soon as possible.”
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We know what it’s like to build a business from the ground up, and we understand the importance of a good support system.
My wife and I can’t come to the phone right now, but if you’ll leave your name and number we’ll get back to you as soon as we’re finished.
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
No matter how much you intrigue the prospect, if you forget to leave a callback number… well, they can’t call you back.
38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.
5. Hi, this is [your name]. I can’t get to the phone right now, but please leave a message with your name and number, and I’ll get back to you as soon as possible.
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Even in today's fast-paced world, customers don't like being greeted with an automated message. According to the New York Times, callers of a certain age are put off entirely if they are answered by a voicemail instead of a real person.
Hi. This is [Name] from [Business Name]. We are currently involved in a relocation. Our new office will be open for business on March 21st, 8 am to 9 pm, Central Standard Time. You may contact us at that time at 555-555-2343. Thank you for your call.
Auto-attendant scripts are easy to set up, but they’re not always easy to write. You’ll need a clear voice with high-quality sound to give your phone system a touch of professionality. Consider hiring a professional voice artist for this task.
You can overcome this objection by addressing it directly in your sales voicemail. Something along the lines of “We can discuss this when you call me back for our 10 or so minute chat. I know how busy you are but this information is really important and I promise it won’t take a lot of your time.”
Rather than the over-used “I’ll check in again on Monday,” leave the conversation off with a reminder of the benefit of chatting or a specific question that gets their gears turning.
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
Shut the office door and turn down the music—it’s time to record! Pretend that your office is your music recording studio as you prepare to vocalize your message. Remember that obscene background noise can be a major turn off to potential customers and prospects.