One of the rules you should remember is to speak a bit slowly and clearly so that your callers are able to understand more easily what is being said.
Keep it short and sweet so that the caller can quickly leave their message and move on with their day.
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Include Basic Information: Your voicemail greeting should include basic information such as your hours of operation and location. This will help you to screen out calls during office hours, and also unnecessary voicemail inquiries.
Do you find yourself putting pen to paper, staring blankly at the wall, searching for just what to say? Well, know that it happens to the best of us. To help you out, we’ve included some voicemail greeting samples for you to look at. Both the 10 formal and 10 informal samples should give you the prompting you need to start crafting your own voicemail script.
If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
Hi, you’ve reached the voicemail of Mike Downing. I’m not available to answer the phone right now. My office hours are Monday through Thursday, 10 am to 4 … Search for: Recent Posts Is Money Network Customer Service Automated Scrum Master Role In Customer Service Xo Vision Customer Service Phone Number Mn Warehouse Deals Customer Service Number Walmart Customer Service San Jose Ca Safety First Customer Service Job Description Amazon Customer Service Voice Of Associate Customer Care Customer Service Policy Starbucks Ct New York Customer Service Group Santander Bk Credit Card Customer Service
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30. Hello, you’ve reached [your name]. I’m currently out of the office and will return on [X date]. If your call requires urgent attention, please call [Name] at [phone number] and they’ll be happy to assist you. If not, leave a message and I’ll return your call when I get back.
Feel free to add a personal touch to make your voicemail message fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.
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A monotone voice can be a turn off for a caller. You want your caller to feel like they missed out on speaking with you — not like they dodged a bullet.
16. “Hi, you’ve reached [company name]. Sorry, you just missed us! We’re open from ([hour] to [hour] [time zone]) Monday through Friday [optional: hour to hour on the weekends]. In the meantime, you can also visit our website [website URL] to reach out via live chat, text, or email [email address]. If you’d like to leave us a message, tell us your name, number, and reason for your call after the beep. We will give you a call back later on today.” Let your caller know your exact office hours so you skip the “phone tag”. They’ll appreciate knowing when to expect a return call. Just keep in mind that the timeframe should be realistic so you live up to customer expectations.Voicemail greetings for holidays
If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
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As I mentioned above, some words like ‘can’t’ are often mispronounced by non-native speakers and it can sound like a swear word!
I am not in the office today; I may not be in tomorrow. I may be in to work sooner, if you gave me your car to borrow.
“Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.”