Even in today's fast-paced world, customers don't like being greeted with an automated message. According to the New York Times, callers of a certain age are put off entirely if they are answered by a voicemail instead of a real person.
11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
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Put some thought into your message before you hit “record.” It takes very little time to write a script for yourself to read as you record your greeting. Reading off a script eliminates unnecessary pauses, “ums” and “ahs.”
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
Need your voicemail recording as soon as possible? Depending on the complexity of your job, you can receive your final audio files in as little as one day.
A good way to do this is to maybe add, “Have a wonderful day” at the end of the greeting. It’s short, so it won’t contradict the first point, and it makes the message more personal.
Thank you for sharing your info. I really appreciate your efforts and I will be waiting for your further post thank you once again.
Note: If necessary, delete an existing greeting (limit of 2 greetings) to make room for the new greeting: Tap the Menu key, tap Delete greetings, tap the check box next to the desired greeting, and then tap Delete. Tap the Record icon to record your greeting. Tap the Stop recording icon to stop recording.
Website: https://blog.toky.co/create-greeting-audios-free-using-text-to-speech-tts-services/
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Instead of having the typical “You’ve reached ABA Corporation. Please leave your message after the beep”, make it unique and interesting.
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
Using studio-grade audio recording equipment helps ensure the audio for your business voicemail greeting is clear and easy to understand, minimizing the risk of misunderstandings.
I've helped thousands of professionals in dozens of industries. If you know you or your team is capable of more, then you’ve come to the right place.
Customers do not possess the expertise and knowledge you do. When creating your business voicemail greetings, make sure you don’t use such technical terms that the customer may not be able to understand.
I've helped thousands of professionals in dozens of industries. If you know you or your team is capable of more, then you’ve come to the right place.
Change your voicemail password: Go to Settings > Phone > Change Voicemail Password, then enter the new password. Can I Delete My Voicemail Greeting