What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
Website: https://www.indeed.com/career-advice/career-development/professional-voicemail-greeting
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It is so important for a professional business to respond to your potential and existing customers as soon as possible. If you are running a professional business, you must make your customers feel safe. You may ensure this by answering their questions as quickly as possible and always ready to negotiate. But, what if you can not answer their phone calls instantly. In such cases, you should ensure the opportunity for your customers to leave a message. For this, you must have a voicemail greetings system where your customers may leave you a message.
The fastest and easiest way to program and record the automated attendant feature of your phone system is to write a script on a word processing program. Select a person to record the script who has a friendly voice, someone who can speak without stuttering or hesitating and can pronounce and annunciate each word and name clearly.
What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
I can’t come to the phone right now because I’m down in the basement printing up a fresh new batch of 20 dollar bills. If you need any money, or if you just want to check out my handi- work, please leave your name, number, and how much cash you need after the tone. If you’re from the Department of the Treasury, please ignore this message.
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Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
This lets them know you’re talking to them… not just anyone. It adds a personal touch that can help your voicemail stand out from the other scripts out there.
On Air Recordings recommends you order professional voicemail greetings through their site, then describe the tone, approach, or voice direction you’re going for.
Make sure that you set up your voicemail. To check, dial your own phone number from your iPhone and leave yourself a message. Call your iPhone from another phone and try to leave yourself a voicemail. Go to the keypad and press and hold on the 1, or press the Call Voicemail button. This dials voicemail. Check if you have any missed messages.
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If you’re calling from your own phone, you’ll be able to access your voicemail without entering a PIN. This will happen even if you’ve previously set one up.
Website: https://www.etiquettetrainer.com/communications-etiquette-responding-to-work-emails-phone-calls-and-texts/
When leaving your voicemail and phone number, do not say, "Please call me back at ..." Nothing sounds more like a salesperson making a cold call then saying, "please call me back at...".
You have stated your calls-to-action. Now you have to make sure they know the process to follow. If you want your customers to leave their voicemail messages, you have to tell them from the start, “Kindly leave your name, purpose of your call, and how to contact you.”
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.