Considerations for a quality, professional voicemail greeting. When creating a voicemail script for your business, there are several points to consider. First, think about your brand’s image and voice. You want the voicemail message to represent your …
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
.
5. Catch their attention: “Hey, there! This is [your name]. Please leave me a message with your name, number, and the reason you’re calling. If you also tell me [insert random fact] I’ll be sure to move you to the top of my call list.
2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow.
8. Select a standard greeting, or create a custom one. You will usually be given the choice to either select a standard greeting or record a custom one.
Instead of you making your clients and customers sit through an Interactive Voice Response (IVR menu) so they may be directed to the person they would like to talk to, try to make fewer hurdles and steps for your customers.
This is optional, but you can also leave another form of contact on your voicemail, like an email, that the employer who is calling can utilize. This will show that you want to get back to them as quickly as possible, and you are giving them multiple ways to do so. This isn’t necessary, but can be a good step if you want to squeeze a little more into the voicemail without going overboard.
If anything big changes- address, phone, etc.- make sure you correct your voicemail early on. Keep It Short; We know, we know. We just gave you all this information and we’re now telling you to ‘keep it short‘. But, a professional voicemail greeting (or any for that matter) shouldn’t go beyond 20-25 seconds.
In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
5. Trekkies Have a Fun Outgoing Message to Use. If you’re a #Trekkie or a #Trekker, this is the best of our funny voicemail greetings. Let Spock deliver your outgoing message to all of your callers.
Thank you for calling. You have reached (Your Name) at (Your Business). Please leave your name, number, and a brief message and I’ll return your call as soon as possible.
I would highly recommend Sound Telecom on every level. First-class operation. Professional and responsive. Not one complaint or concern.
"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."
You don’t need to say why you can’t answer or where you might be, you simply need to say your full name, that you are sorry you can’t come to the phone, and that you will get back to them as soon as you can.
A professional voicemail greeting is a vital component of your communication strategy. It can increase engagement with your clients, create rapport and leave a good first impression when you're currently not available to pick up the phone.
The insurance agent is quite polite in his approach towards his clients. He is also eager in extending his help to the client.
A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.