Editor's note: This post was originally published in February 2018 and has been updated for comprehensiveness. Try This Effective Prospecting Voicemail Script [Tips Included] Sales | 12 min read Get it now Get it now Download for Later Popular Features Free Meeting Scheduler App Social Media Tools Email Tracking Software Sales Email Automation Ads Software Email Marketing Software Lead Management Software Pipeline Management Tools Sales Email Templates Help Desk Software Free Online Form Builder Free Chatbot Builder Free Live Chat Software Marketing Analytics Free Landing Page Builder Free Tools Website Grader Make My Persona Email Signature Generator Blog Ideas Generator Invoice Template Generator Marketing Plan Generator Free Business Templates Industry Benchmark Data Software Comparisons Library Company About Us Careers Management Team Board of Directors Investor Relations Blog Contact Us Customers Customer Support Join a Local User Group Partners All Partner Programs Solutions Partner Program App Partner Program HubSpot for Startups Affiliate Program Facebook Instagram Youtube Twitter Linkedin Medium
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It can be high pressure when you’re trying to leave a quick and snappy voicemail to talk fast, but even more important is to be clear and articulate so your prospect can get the point of your message.
You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
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Need script options? Take a look at these templates (and modify them as you please):
Best Voicemail Greetings For Your BusinessSome of the Voicemail ExamplesBasic Voicemail ExampleIf You Are Not in the OfficeIf You Want to Leave a Short Voicemail to Your CustomersBusiness Voicemail ExamplesSome of the Funny Voicemail ExamplesFAQ About Voicemail GreetingsMaking Voicemail Greetings Perfect, in Short
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29. Hi, this is [your name] at [X company]. I am on vacation right now and won’t be back to the office until [X date]! Please leave me your name, phone number, and the reason you are calling, and I will get back to you then. Alternatively, you can phone [Name] at [phone contact information]. Thank you for calling!
1. Write a list of information you want to include in your voicemail greeting. Writing out a list of points to include may sound arduous, but when your voicemail could potentially be the first impression someone has of you, it’s best if it doesn’t come with a bunch of "Um, uh," noises and awkward pauses. You want your voicemail to contain some basic information in a polite manner that will help the caller know that it’s you, and information to leave so you can call back as soon as possible. Include your name (and the company if this is a business voicemail), a statement that lets the caller know you apologize for missing the call, and information you would like from the caller such as name, number, and a brief message concerning the purpose of the call.
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In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
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Need your voicemail recording as soon as possible? Depending on the complexity of your job, you can receive your final audio files in as little as one day.
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Happy [Monday!] You’ve reached [Jessica on the Business Development Team at LinkedPhone]. I’m presently out of the office [for a meeting until late this afternoon]. Please include your name, number and the reason for your call and I’ll get back to you ASAP. Thank you and have a fantastic day!
If you’re going to be out of the office on holidays or vacations, make that known in your voicemail so customers don’t think they’re getting ignored. Nothing is more frustrating to a customer than when they can’t reach you and assume you’re ignoring them.
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33. Hello, you’ve reached [X company]. We’re currently closed to celebrate [X holiday], but we’ll be back on [X date]. Please leave your name, number, and a brief message so our team can get back to you when we return. .
Website: https://linkedphone.com/blog/professional-business-voicemail-greetings-scripts-examples-for-business/
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For the safety of our team and our customers during the pandemic, [LinkedPhone] is currently closed until further notice. We are grateful for your ongoing support and patience during this time and we look forward to reconnecting with you as soon as possible. Please visit our website or social media channels for updates. Stay safe and healthy.
5. Catch their attention: “Hey, there! This is [your name]. Please leave me a message with your name, number, and the reason you’re calling. If you also tell me [insert random fact] I’ll be sure to move you to the top of my call list.
5. You have reached [your business]. We are currently closed. Our normal hours of operations are from [hours] [days]. We are closed on [days]. Please leave us a message with your name and number and we will return your call when the office reopens. You may hang up after leaving your message or press the [key] for additional options. Thank you for calling.
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10. “Hey, this is [your name] at [X company]. Right now, I’m on vacation and won’t be back in the office until [month]! Please leave me your name, phone number, and the reason you are calling and I will get back to you then. If it’s urgent, you can email details at [company email] and one of our team members will reach out to you. Have a great day.” Yes, we all need a break from time to time. Let your caller know you’ll be back and ready to meet their needs after you’re back from vacation.Voicemail greetings for the customer service phone number
We’re keeping it simple with this one. Just a few basic elements to help you get started. As long as you know who your audience is, the message you wish to convey, and the information you need from the caller, the rest should fall into place quite nicely. Let’s face it, a voicemail greeting for a lumber company will probably be different than that of a psychologist’s office. One greeting is aimed at securing potential customers, and the other is geared towards appointments, more or less. Once you are certain who your caller is, the better your voicemail. Center on your audience, first and foremost. Knowing what to relate ensures that your caller will leave the right message. For instance, if you’re a retail store, you would include your hours of operations, and perhaps any specials that you’re running. If you are a therapist’s office, then you’d need to include an alternate number in case a patient is having an issue and requires immediate help. Again, this will vary depending on the business. Here, a therapist would definitely request the caller leave their contact information. However, a retail store chain might not request that. There are also complex voicemail systems such as those used by mobile phone services, which ask you to press a certain number on your phone, where you are asked to leave your account information. Again, as you can see, it all boils down to the demographics of your callers, and what you need from them to conduct the best business possible. Depending on the situation, your caller might be in a good mood or not. In either case, they’ll probably be eagerly awaiting your call. So, it stands to reason that you only promise them a call back if you can deliver. In other words, if you’re a small shop and you’ve decided to close due to a much-needed sabbatical, then don’t leave a voicemail greeting where you promise them to call right back. However, if you have an active customer service staff, then you can promise to return their call within the same day.
Insurance agents have to deal with large numbers of clients almost all through the year. So, they are extremely busy and cannot take calls of clients. For them resorting to voicemail messages become inevitable. Here is one instance of VOIP phone service for businesses like this:
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So long as phones can ring and eyes can see, leave a message, and I’ll get back to thee.
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Using studio-grade audio recording equipment helps ensure the audio for your business voicemail greeting is clear and easy to understand, minimizing the risk of misunderstandings.
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For example, a message like, “Hi, this is Jim. You know what to do.” Well, not everyone is going to know what to do—i.e. they won’t leave you inclusive information. Additionally, they may not leave you a message at all. Aside from this, humor can again be detrimental to your message, this time lending itself to ambiguity and costing you clarity. For example, if a message read, “Hi this is Jim, sorry I can’t answer your call right now. Please leave your name and number and I’ll call you as soon as I can, but you already knew that right? Do I need to tell you what to do?” This is worse than the previous example as this is confusing and can also come across as rude and unprofessional. Complicating a greeting with phrasing like this is sure to cause some harm. e. Ignoring Personality & Identity: Don’t use computer generated greetings. Some users leave default messages (‘you’ve reached the voicemail box of 777-777-777, please leave a message). Believe it or not, even this can cause problems. Callers may be unsure if the voicemail box belongs to you; therefore, they don’t leave a message. Also, some may even be uncomfortable leaving information through a message in a nameless voice message box. As such, impersonalization can cause ambiguity, which again can hurt the effectiveness of your voice message system. This doesn’t mean you have to make an elaborate greeting if you don’t want to, just insert your voice and name so at least callers know they’re calling the right person.
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Who hasn’t called someone, only to hear that his or her voice mailbox is full with absolutely no message on the other end? If you’re actively searching for a job and sending your resume out, then you expect to be contacted. Make sure that your voicemail greeting is ready to receive those calls from recruiters and potential employers. If you’re not there to take the call, your voicemail greeting should be the next best thing in terms of someone knowing they are reaching out to a professional.
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State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
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09Hey, I’m available right now but can’t find my phone. Kindly leave a message and I will call you back as soon as I get it. This cute message will help your callers know you aren’t close to your cell phone. They’ll be reassured that once you get their message, you’ll call them back.
Want to make a great first impression? Use these voicemail templates as a starting point for crafting your own professional voicemail!
Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks. Always: Answer your phone whenever possible. … Sometimes: Put your phone on vibrate mode. … Never: Have an inappropriate voicemail message or hold music. … Do: Return phone calls promptly. … Don’t: Talk over the caller. … Embrace: A professional greeting. … Avoid: Goofy ringtones. How do I leave a good voicemail message?
Hi, we aren’t in at the moment, if you are trying to sell us something please start speaking now and hang up at the beep, everyone else start speaking at the beep and hang up when you’ve finished.
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29. Hi, this is [your name] at [X company]. I am on vacation right now and won’t be back to the office until [X date]! Please leave me your name, phone number, and the reason you are calling, and I will get back to you then. Alternatively, you can phone [Name] at [phone contact information]. Thank you for calling!
Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
Rehearse your greeting a few times before you press record. Plan your pauses and select natural places to take a breath. If you are recording directly into your phone don't hold it to your ear like you are talking on the phone. This can produce a muffled tone. Hold the phone out in front of you a few inches from your mouth for the clearest recording. This may require some trial and error. So playback your greeting and make necessary adjustments on your re-record.
33. Hello, you’ve reached [X company]. We’re currently closed to celebrate [X holiday], but we’ll be back on [X date]. Please leave your name, number, and a brief message so our team can get back to you when we return. .
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Out of town? Your callers should know. Let them know with the following vacation voicemail greetings.
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To set up your Voicemail From the Home screen, tap the Phone Key in the Quick Keys bar. (The Phone application can also be accessed from the Applications screen.) Dial *86 or press and hold to dial your voice mailbox. Follow the setup tutorial. Enter a password. Record a voice signature and greetings for your voice mailbox.
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You message should convey the same courtesy to your callers as a person would who is speaking to someone in your office. Saying things like "thank you for calling" and "have a nice day", in addition to watching your tone of voice, will help you to represent your office in a compassionate and professional manner.
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Menu Create phone greeting audios using Text To Speech (TTS) services 29 May 2018 on ivr, Greeting audios. When you use a virtual phone system such as Toky, you have many features available like greeting messages.The audios are the way your phone system interacts with your callers and it is important to configure them properly.
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16. Hi, you’ve reached [X Business Name]. Our regular business hours are [State opening hours]. If you need to reach someone immediately, please call [contact’s name] at [cell phone number]. If not, leave your name and contact information and a representative will get back to you when we re-open.
First of all, you need to have a sound upbeat in your voicemail. Make sure you have a smile on your face while recording your voicemail. If you are unhappy, this is definitely evident in your message. As a business owner, of course, you aim for happy customers. At this point, your first duty towards your customers will be to look happy.
Users often don’t invest enough time into their messages, resulting in incomplete, unprofessional, or otherwise under-whelming greetings. Sure, crafting a greeting doesn’t sound all that complicated; however, there are a number of pitfalls users can fall into—i.e. informality, terseness, sincerity, lack of direction, and more. While none of these sound too catastrophic, they are often interrelated. As such, they tend to worsen any problem. For example, humor can cause informality, worsen ambiguity, and weaken sincerity. That being said, users should strive to avoid ALL these pitfalls.
Insurance agents have to deal with large numbers of clients almost all through the year. So, they are extremely busy and cannot take calls of clients. For them resorting to voicemail messages become inevitable. Here is one instance of VOIP phone service for businesses like this:
To check your voice mail: Tap the Voice mail icon at the top of the screen. Find the message you want to listen to, then tap the Play icon to hear the message. To exit voice mail, press the Back button.
Hello! You’ve reached [LinkedPhone’s Tech Support Team]. We are currently closed but we’re always eager to help. Our regular business hours are from [9am to 7pm Easter Standard Time, 7 days a week]. Please include your name, number, and a short description of the issue you’re experiencing. We promise to return your call by the end of the next business day. [If this is an urgent matter, press ‘0’ to be connected with our VIP support team]. Thank you.
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Simply speak into your phone or computer while recording a greeting with your business phone service. If you need to create your own audio file, the voice memo app on your phone should do fine.
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."
Website: https://www.infobloom.com/how-do-i-create-a-personal-voicemail-greeting.htm
It's easy to get carried away in a voicemail and include more detail than is necessary. We've all been in that situation where the automated or pre-recorded voice on the end of the line goes on and on with more information than you can take in.
A good voicemail greeting is short and professional, lets people know that you’ll get back to them, and invites callers to continue engaging with a call-to-action. You should also show your personality if you’re in an industry or role that allows that. If your industry is more conservative, however, you’ll want to keep humor and personal touches to a minimum. A greeting Your name Your company A simple explanation for missing the call (e.g. you’re away from the phone or are on holiday) A rough estimate of when you’ll get back to the person An alternative person to reach out to (if you’re out of office) An alternative mode of communication (if you prefer email or text) A call-to-action such as “Leave a message” or “Send me an email at [email protected]”
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• The person you are trying to call is not available, Please leave a message after the beep.
If you want your business’s first impression to be a positive one, improve your business voicemail greeting. You want your greeting to be such that it matches your business’s good image.
One of the things that can irritate the customer or client is when they come to a meeting without knowing what to bring along. Your business voicemail greetings can be a way for them to know the documents they must come with so that they do not waste their time.
1. Select the fixed key with the envelope graphic, or dial the phone’s phone number.
Record your voicemail away from background noise. While recording your voicemail, background noise can make your message very difficult to understand. Make sure to record your voicemail in an environment with minimal background noise. If you want to optimize your voicemail, practice a lot. Also, do not forget to take notes about the content of your voicemail. Practicing and taking notes while leaving an electronic voicemail is essential. A lot of practice will be so helpful in recording your message. But in some cases, you may not have time to practice. It may help to write your voicemail text on a piece of paper and read it in such cases.
As you develop your voicemail script, keep in mind these important tips to ensure that you’re perceived as a professional.
