Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.
Scripts to be altered to fit your practice’s needs: Solo Wellness Practice: “Hello. You’ve reached Molly Hill, Licensed Massage Therapist with Healing Touch. I am currently unavailable to take your call, so please state your name, phone number, and a detailed message after the beep and I will get back with you within two business days”
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Magic numbers for timing your voicemail in the industry average around 20 seconds per message.
• Hello, you have reached the office of XYZ; I will be out of my office starting on Tuesday, October 18th and will be returning on Monday, October 24th. You can call me when I return or leave a brief message. If this is an emergency, I can be reached on my cell, which is 000-000-0000.
Nobody wants to listen to a long-winded voicemail. Keep your greeting short, simple, and concise. A voicemail message should pique a client’s interest and leave them looking forward to your call. Stick to the basics, explaining your company name, hours of operation, and when to expect a callback.
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If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
To create or change outgoing voicemail messages for individual extensions or for a Ring Group (multiple extensions).
Some of us may still remember a time when voicemail was a blank canvas for pranksters and humorists. They would use voicemail greetings as a place to begin recordings as if they were answering the phone (“Hello? I can’t hear you… Just kidding! Leave a message…”) or to flash some personality with music or themed messages. Unless your business is a costume rental facility or joke and magic trick shop, it’s best to avoid this strategy. Instead, try to remember a few key points to focus on-
If you are going to use your own phone to record your greeting, be sure to use a land line. Cell phones can’t always be trusted to produce a high quality sound and often the callers will hear distortion, static, or flight information in the background because you decided to record a new message while waiting for your plane at the airport. Always use a land line in a quiet setting to make your recording.
4. “Thanks for calling [your company]. We’re looking forward to speaking with you. Let us call you back as soon as we are available by leaving your name, contact information and the reason for your call. Have a great day.” A simple, concise, and, of course, friendly voicemail greeting for your main business line.
While many businesses can use this standard voicemail greeting, not everyone’s business wants to be the same as the others. If you’re looking for a more unique approach, here are four sample voicemail scripts to try:
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you.
See, how the VPN service provider offers multiple options for the callers to fulfill their needs. Those seeking immediate solutions can go for the live chat, and those with less pressing issues can wait or choose to be called back.
No one wants to listen to an unenthusiastic message or do business with an individual who appears unenthusiastic about their business. That’s boring! Put some passion into your tone so you sound inviting to your customers. It may even help to smile as you record your voicemail. The first impression you make with a potential customer may very well be your voicemail, so make it count!
5. Hi, this is [your name]. I can’t get to the phone right now, but please leave a message with your name and number, and I’ll get back to you as soon as possible.