And remember, while you’re busy returning your calls, Blitz can be automating other parts of your sales process. We can assign leads to your staff or even send emails to your customers.
At OpenPhone, we used Fiverr and definitely recommend this service. It was quick, affordable, and got the job done. For our project, it took over 36 hours of work between submitting the script and getting the final result. The cost was roughly $115 for the final project.
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You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
8. “Thanks for calling [your name] at [your company]. I didn’t mean to send you to voicemail but I am either on the line with another client or on the go. Leave your name, number, the reason for your call today and the best time to call you back. I’ll speak with you shortly! ” Your caller probably wanted to reach you, not your voicemail. Advise your caller that you’re simply on the line with another caller and you’ll be right with them.
At work, on your cell phone and at home, almost everyone has at least one voice mail account, and sometimes more than one. Voice mail providers vary widely, using different approaches and equipment to achieve essentially the same goal: a convenient messaging service for phone users.
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back."
Here are 10 sample greeting scripts to make a good first impression on the phone. … If you would like to leave a voicemail, please press 1 and leave your name, …
Many of these sites offer to write your voicemail script for you, but you’re welcome to write your own. Whatever you decide, there are many options to suit your needs.
When you frequently update your business greeting, there is a chance more people will listen to the message. You can update your voicemail with relevant information about your business as a way to keep your customers well informed.
Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
If you’re ready to go the professional direction, congratulations! Here are some websites you can use to hire a service to record your greeting.
“Hello, you’ve reached the confidential voicemail of Dr. Barb LoFrisco, CounselorBarb, a licensed mental health counselor, licensed marriage and family therapist and sex therapist. You may press # to bypass the remainder of this message. If you’d like to book an appointment, you can do so by using the “Schedule Appointment” button on the front page of my website, counselorbarb.com. If this is an emergency, please hang up and dial 211 for the crisis center or 911 for medical personnel. I am currently on the phone or in session, so please leave me a message. Your call is very important to me and will be returned within 24 business hours. If you are a current client please remember my 48 hour cancellation policy. Thank you for calling and I look forward to speaking with you.”
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner.
Many sales reps make the mistake of creating a one-sided conversation talking at the prospect rather than with the prospect.
The one drawback to Fiverr is you won’t be working directly with the artist in a studio and providing immediate feedback. Because of this, you could end up with a project that’s not 100% what you had in mind.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.