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While you do the manual footwork, make sure to implement a system that automatically handles your client follow up via email to set yourself up for success.
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Really think about it – You’re out of the office, it’s after business hours, or you’re otherwise indisposed, whatever the case may be, your voicemail is now tasked with representing you (and/or your company). No pressure, right? Your voicemail message is a platform that represents you to callers; therefore it’s ABSOLUTELY crucial that your message is perfect.
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Hi, this is [Name]. I’m not currently available at the moment, but I look forward to talking with you. Please leave your contact information, along with a short message, and I’ll make certain to return your call.
You have reached (Your Name) at (Your Business). We help (What Your Business Does). I wasn’t able to take your call right now, but leave your name and number and I’ll get back to you as soon as I can.
Almost 70% of Americans say that it’s their general practice to not answer the phone. At some point or another, you’re going to have no choice but to leave a voicemail for your clients. Here’s how to do it in a HIPAA compliant way.
41. Hello, you’ve reached [X company]. Leave a message so we can call you back as soon as our team has a spare moment.
4. Limit background noise. You want your voice to come through crisp and clear, so make sure that there’s no noise in the background like a radio, tv, or people talking. The best place to record your voicemail is in a quiet room that’s away from excessive noise. Smaller rooms will also work better as there won’t be as much ambient sound as in a large, open space.
What information do you have access to that they want? Highlight the gap between what they currently know and what they want to know.
A professional voicemail greeting is a vital component of your communication strategy. It can increase engagement with your clients, create rapport and leave a good first impression when you're currently not available to pick up the phone.
And be sure your email is as impactful as your call — You can use these essential email tools to make sure your cold email pitch is as perfect as your first voicemail outreach.
While email and text support saw an increase in recent years, many customers, partners, and potential hires still prefer to call your company directly. When writing your voicemail script, include basic information such as a short greeting, your company name, an invitation to leave a short message, and the time frame in which the caller can expect a return call. If relevant, you may want to include your office hours, extensions for company departments, and the contact information for your office manager or HR department.
Another common tactic is to leave voicemails at the end of the day so prospects will listen to them first thing in the morning.
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP.
• Hello. You have reached the voicemail box of XYZ. I am currently on the phone right now and I am unable to take your call. This is the beginning of the new year so call volume is very heavy. I appreciate your patience during this busy time. Please leave me a message and I will return your call as soon as possible.
Hi, this is [Name]. I’m not currently available at the moment, but I look forward to talking with you. Please leave your contact information, along with a short message, and I’ll make certain to return your call.