Good voicemail greetings should include your name and/or company, your reason for missing the call or an apology, and instructions for leaving a message. How to Turn Your Customer Complaints into Business Benefits 50% of Business Owners Over 50 Back Trump's National Emergency Declaration How Zoho Bookings Helps Your Business Grow Square Seller Fees Stay Consistent as PayPal, Venmo Raise Rates Sponsored by Square Use Emojis in your Business Communications? Than Check Out These! How Can Your Alma Mater Help Your Small Business? Annie Pilon is a Senior Staff Writer for Small Business Trends, covering entrepreneur profiles, interviews, feature stories, community news and in-depth, expert-based guides. When she’s not writing she can be found on her personal blog Wattlebird, and exploring all that her home state of Michigan has to offer. Small Business Trends is an award-winning online publication for small business owners, entrepreneurs and the people who interact with them. Our mission is to bring you "Small business success, delivered daily."
Here are some proven techniques for how to leave a voicemail message that gives you the best chance of getting a call back:
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The next step is very important and you need to get it right. Say your phone number two times very slowly so the person has enough time to write down your number as they are listening to your message the first time.
Thanks for calling Dial-A-Shrink. I can’t come to the phone right now, so after the tone, please leave your name and number, then talk briefly about your childhood and tell me what comes to mind when you hear the following words: orange… mother… unicorn… penis. I’ll get back to you with my diagnosis as soon as possible.
14. “Thanks for giving us a call! We promise it’s never a bad time for [company name], but you’ve reached us after-hours. Please leave us your name, number and the best time to reach you and we’ll give you a call when we are open.” Let’s face it, you’re not always open. Yet that doesn’t mean you don’t want to help your caller. Let them know you’ll call them right back when you’re open again.
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
Website: https://support.openphone.co/hc/en-us/articles/1500009886601-How-to-set-up-your-business-voicemail-greeting
Here’s our ultimate guide, including video and audio samples, on every thing you need to know about professional voicemail greetings:
One of the rules you should remember is to speak a bit slowly and clearly so that your callers are able to understand more easily what is being said.
Website: https://www.openphone.co/blog/professional-business-voicemail-greetings/
Good afternoon. You have reached the office of (…). Leave a brief message with your contact information. I will call you back as soon as possible.
To create or change outgoing voicemail messages for individual extensions or for a Ring Group (multiple extensions).
Need script options? Take a look at these templates (and modify them as you please):
“Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date]. Please leave a brief message with your contact information, and I’ll be sure to get back to you as soon as I return on [date]. If this is an emergency or you need to speak with someone before I return, please contact [name of colleague/supervisor], [their job title], at [their phone number].”
A good first impression goes a long way, and a voicemail greeting is the first impression to your business. An expertly crafted voicemail script lets your clients know you’re dependable, capable, and confident. An unprofessional voicemail script, on the other hand, can do the exact opposite.
40 Voicemail Greetings & Phone Message Templates [Business, Funny, Professional] Nowadays most people rely on their phones so much that it’s basically become a part of our lifestyle. They used to be just a device which can be used to talk and communicate verbally.
4. Voicemail greetings for calls received after business hours. You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support).