As you look to update your script, here are a few questions to ask: Will your voicemail greeting be funny, so your callers think your business is fun? Do you want the tone to be more professional, so it gives callers the impression you only work with Fortune 500 companies? Do you want to record a brief message, or will a more detailed message be helpful? Knowing these answers will help you craft a personal voicemail greeting unique to your company.
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With social media, blogs, email marketing, and yes…voicemail greetings, businesses have lots of opportunities to make an impression. But it’s important to make the right impression. Callers will make inferences on what you say and how you say it, and you don't always get another chance to make a positive impact. You want prospective customers to leave a message. You want them to get a great first impression of your business. So, you need professional voicemail greetings. Here’s how you get them…
For example, you could say something like “I was going over your company’s numbers for last year and I saw something really interesting in the first quarter… I’d love to talk about it when you call.”
On the other hand, a stellar professional voicemail is more than just a way to ensure callers are heard. It’s actually a gateway to encourage recruiters, clients, connections, venders, and other callers to continue forward with the first step in developing a business relationship, which is them making contact. The power of the right voicemail greeting is the caller actually staying on the line to leave that contact information or gain access to an alternative contact point.
Magic numbers for timing your voicemail in the industry average around 20 seconds per message.
A busy greeting should tell callers that your phone lines are currently in use. You can direct people to wait on hold or leave a message. For example, “Hello, you’ve reached [company name]. Our representatives are currently helping other customers. Please stay on the line to speak with the next available team member, or press one to leave a message and we’ll call you back.”
1.“Hi! Thanks for calling [company name/your name]. Please leave a brief message and we will get back to you as soon as possible. Have a great day!”
It is so important for a professional business to respond to your potential and existing customers as soon as possible. If you are running a professional business, you must make your customers feel safe. You may ensure this by answering their questions as quickly as possible and always ready to negotiate. But, what if you can not answer their phone calls instantly. In such cases, you should ensure the opportunity for your customers to leave a message. For this, you must have a voicemail greetings system where your customers may leave you a message.
This means you’re contacting the prospect in multiple ways and increasing your chances of somehow getting a response — Whether it’s via phone or another way.
2. Personal Voicemail Greetings. Customer Support Representative Voicemail Greeting. Hello, you've reached [name] at [X company]. If you need help with [X reason] please contact [X person/X system] or [visit our website and send us an email].
When you start to record the business voicemail greetings, be sure to pay attention that the professional voicemail is not able to pick background noises that could make your message sound distort and inaudible.
https://www.onsip.com/voip-resources/smb-tips/business-voicemail-greetings-5-sample-scripts
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2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow.
Hi. You have reached [Business Name]. Our offices are currently closed for the holiday season. We shall return on January 2, 2020, working office hours from 9 am to 5 pm, Monday thru Friday, closed Saturday and Sunday. Until then, please leave a short message and number, or email address, and we’ll get back to you shortly. Thank you for calling.
In addition to your tone of voice and gaining confidence in how you speak, you can eliminate certain phrases that imply desperation.