With social media, blogs, email marketing, and yes…voicemail greetings, businesses have lots of opportunities to make an impression. But it’s important to make the right impression. Callers will make inferences on what you say and how you say it, and you don't always get another chance to make a positive impact. You want prospective customers to leave a message. You want them to get a great first impression of your business. So, you need professional voicemail greetings. Here’s how you get them…
Website: https://www.weavehelp.com/hc/en-us/articles/360061022331-Set-Up-Voicemail
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Typically, most of these services are uniform—i.e. include the same tools and features (send a script, they record it in a tone you approve, they send it as a file, you supply any feedback, etc.); however, there are some services that go above and beyond. For example, VoiceOverPro, is a single voice professional who records 30 second voicemail messages based on users’ scripts. This is standard; however, users also have options like adding music, recording up to 60 seconds (or 150 words), rush, 2-day turnaround, and even same day delivery.
1. Hello, you’ve reached [your name]. I’m currently unavailable, but leave your name and number and I’ll return your call as soon as I can.
Website: https://shoretelcommunity.force.com/s/article/How-to-Record-and-Change-Your-Voicemail-Greeting
A professional voicemail provides relevant business information and is updated every few months. Seasonal voicemail greetings are a simple creative idea for many businesses. They add a personal, caring touch.
Tip: If you are a larger business and this is a voicemail that pertains to the general business number, then you want to sound professional and provide as much information as you think is necessary for a potential client. Usually, the company website URL or the company email is a good way to get the customer to contact you through other means.
Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!
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These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
Rehearse your greeting a few times before you press record. Plan your pauses and select natural places to take a breath. If you are recording directly into your phone don't hold it to your ear like you are talking on the phone. This can produce a muffled tone. Hold the phone out in front of you a few inches from your mouth for the clearest recording. This may require some trial and error. So playback your greeting and make necessary adjustments on your re-record.
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"
Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.
To whom it may concern. You’ve tried to reach Wilbur and Ed. We aren’t here at the moment, but if you want, you can leave your contact information at the tone and one of the brood will get to you shortly. Take care, thanks for the call.
The phrase ‘Your call is important to us’ is very overused and can sometimes come off as insincere. Instead your professional voicemail greeting should say something like ‘We appreciate your call and look forward to speaking with you soon.’
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