• Hello, you have reached the office of XYZ; I will be out of my office starting on Tuesday, October 18th and will be returning on Monday, October 24th. You can call me when I return or leave a brief message. If this is an emergency, I can be reached on my cell, which is 000-000-0000.
2.) Bienvenue chez John Doe, votre partenaire IT pour les demandes d’entreprise individuelles. Appuyez sur la touche 1 pour les ventes, la touche 2 pour la technique, la touche 3 pour la compatibilité, la touche 4 pour le RMX, ou restez en ligne et vous serez connectés à notre tableau.
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The script is relatively similar, but the doctor is including a good reason for not being available, so patients don’t feel like they’re being ignored. He’s also left another avenue for patients to get in touch if they need some urgent help.
13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
When leaving a voicemail, hanging up sends it. … The other person listens to the exact same audio file that you recorded by leaving the voicemail on that automated system, which just so happens to be the same exact system playing back that audio file as output for the intended recipient.
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While you do the manual footwork, make sure to implement a system that automatically handles your client follow up via email to set yourself up for success.
Customers do not possess the expertise and knowledge you do. When creating your business voicemail greetings, make sure you don’t use such technical terms that the customer may not be able to understand.
Your voicemail should be very specific. It should be short and urgent. Use word's like "need", "should", "must" , or "have to" to create a sense of urgency. For example, say something like, "We need to discuss..." or "We should talk about..."
Once you have your message, you need to actually record it. The exact process varies depending on whether you’re using a cell phone or office phone, but here’s the basic process: Press the voicemail button, or press and hold 1 on most cell phones. Enter your password. Record your message. Listen to the message you just recorded. Follow the prompts to save your message. Following Up on Voicemail Messages
Website: https://support.google.com/voice/answer/115069?hl=en&co=GENIE.Platform=Android
These issues limit the quality of the recording because the amateur actor doesn’t know how to speak with the proper enunciation and cadence for phone system recordings, and there’s no experienced director handy to provide guidance.
When recording your voicemail, feel free to adjust your script as needed to sound personable.
2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow. If it's not urgent, leave me a message with your name and number. Have a great day."
Our blog is authored by Dr. Barbara LoFrisco, a Tampa, FL-based licensed mental health counselor, licensed marriage and family therapist, and certified sex therapist.