The voicemail. This technology is often shunned by the younger generation in favour of texts or emails but it still plays an important part in our professional communication. Whether you’re interested in a job opportunity, following up with a company, or calling in sick for work, leaving a voicemail message is likely to be something that you will have to do often throughout your job search and career.
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Rather than the over-used “I’ll check in again on Monday,” leave the conversation off with a reminder of the benefit of chatting or a specific question that gets their gears turning.
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
The above greeting is a professional voicemail script used by many growing and established businesses. It delivers the message quickly and efficiently, without wasting the caller’s time. While many businesses can use this standard voicemail greeting, not everyone’s business wants to be the same as the others.
For many businesses and professionals, your voicemail greeting is going to be the first point-of-contact for your customers. This is especially true for service businesses, who often rely on their voicemail to collect information from interested parties.
"John, this is Mark from Pinnacle. I've been working with Steve at JKY industries and It's urgent that I talk to you. You can reach me at 123 (pause 2 seconds) 456 (pause 1-2 second) 7890. That number again is 123.....456.....7890." Hangup.
Hey, not here right now and not really interested in who this is, I’m out on a wilderness retreat learning about the importance of making connections.
Over the last 60+ years, Dexcomm has assisted many medical offices and medical receptionists with voicemail setup. Here are four easy steps that we recommend to set up yours:
When was the last time you checked your voicemail for missed messages and paid attention to your greeting? If you’ve activated your Voice over Internet Protocol (VoIP) phone’s voicemail transcription feature for convenience, chances are it’s been ages since you last listened to your voicemail greeting. So it's probably time that you took the time to update it for your callers.
And make sure in the queues you leave for yourself as notes you write it down as a reminder to say it out loud.
Keep it short and sweet so that the caller can quickly leave their message and move on with their day.
Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
To create a greater sense of authority, and that you are somebody important, list the name of a person and company who you've worked with before, especially if that person and company is a direct competitor of the person you are calling. Nothing grabs the interest of the person you are calling faster than hearing the name of their main competitor.
Please DON’T LET THIS BE YOU! Make sure your financial advisor voicemail is inviting, positive, and provides good information. A final tip: pick up the phone. Although voicemail messages are a great opportunity and something to focus on, they can’t beat you being available. The best voicemail message isn’t as good as you picking up the phone.
You have reached xxx-xxxx. We picked this machine up at a garage sale in “as-is” condition. You can try to leave a message on it, but we are not sure it will be recorded. If we don’t return your call, it means the machine did not work.
The average voicemail response rate is only 4.8% according to statistics. So what makes those few voicemails stand out from the crowd to get a response while others go totally bust?