There are plenty of options for business voicemail messages, including professional greetings, casual messages, and even funny ones. Consider your brand voice and target audience to choose the tone. And include directions for those who call.
If someone takes the time to call and leave you a voice message, they usually have a reason that they are calling. It does convey a certain level of interest when someone is willing to hop on the phone with you. If they were less interested, they would probably send you an email or fill out a form on your website.
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Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message. Let the caller know when to expect a return call.
When leaving a voicemail, hanging up sends it. The other person listens to the exact same audio file that you recorded by leaving the voicemail on that automated system, which just so happens to be the same exact system playing back that audio file as output for the intended recipient.
Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
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37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.
“Thanks for calling (insert company name), where your dream is our destination. I’m helping another customer at the moment, but please leave your name and number, and I’ll return your call.”
Instead of having the typical “You’ve reached ABA Corporation. Please leave your message after the beep”, make it unique and interesting.
5. Catch their attention: “Hey, there! This is [your name]. Please leave me a message with your name, number, and the reason you’re calling. If you also tell me [insert random fact] I’ll be sure to move you to the top of my call list.
If you are a burglar, then we’re probably at home cleaning our weapons right now and can’t come to the phone. Otherwise, we probably aren’t home and it’s safe to leave us a message.
Customers expect professional treatment from your business at all times, even from a prerecorded business voicemail greeting. Provide a good impression of your business and yourself through the simple act of recording a professional voicemail message. It only takes a few minutes of your time and can impact your business for the better.
01Hello this is [your name], I’m either on another call or away from my desk. Please leave your details, along with a short message and I’ll get back to you. This is created by individual staff for their specific number or extensions. It’s a great voicemail greeting for work when you are on another line or away from your desk.
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
The first thing you should consider in a voicemail is to indicate that the caller has reached the right person. Thus, those who cannot reach you may leave a voicemail by not giving up their intentions and not hanging up. Here are some of the best examples of voicemail you may use for your own business. There are also tips for leaving the best possible greeting. So, let’s start creating the best possible voicemail messages for your business.