Our blog is authored by Dr. Barbara LoFrisco, a Tampa, FL-based licensed mental health counselor, licensed marriage and family therapist, and certified sex therapist.
For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency. Those aren’t traits that any business wants to associate itself.
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When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
This is ‘How to Leave a Professional Voicemail Etiquette 101’: Always let the person know how to reach you.
Hi. You have reached [Business Name]. Our offices are currently closed for the holiday season. We shall return on January 2, 2020, working office hours from 9 am to 5 pm, Monday thru Friday, closed Saturday and Sunday. Until then, please leave a short message and number, or email address, and we’ll get back to you shortly. Thank you for calling.
check words for the English /oʊ/ vowel. Many non-native speakers make this more like a single vowel and it’s a double vowel so it should have /o/ and /ʊ/ smoothly joined together. Check it in the word ‘phone’ . Another double vowel to look out for in your Voicemail Greeting example is the diphthong vowel /eɪ/. This vowel is in words like ‘wait’ and ‘able’. Many people use the word ‘can’t’ in their Voicemail greeting example. This can be a trap for non-native English speakers. That’s why we chose ‘unable’ instead! Watch out for the word ‘can’t’! In American English and British English the vowel in ‘can’t’ is pronounced with the vowel /æ/ like in ‘pat’ – /kænt/.
27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.
Hello, you have reached the food delivery services of X. I am currently speaking to a customer and will not be able to take your call now. If you want some urgent delivery of food items, you can call our other number Y and place your order. Otherwise, kindly leave your details like your name, contact number and your order details so that I can get back to you for confirmation. Thanks for your cooperation.
One of the things to remember before recording your business voicemail greetings is to identify your pain points. This will help you to state more clearly for your clients in leaving enough context when leaving a voicemail.
14. Hi, you’ve reached [business name]. We can’t take your call at the moment, but if you leave your name and number, the next available team member will return your call as soon as possible.
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• Hi, this is XYZ, I’m either away from my desk or on another call. Please leave your name and number. I will call you soon.
After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
Knowing what you’re going to say and how you’re going to say it before hopping on the phone is key to getting calls back.
The fastest and easiest way to program and record the automated attendant feature of your phone system is to write a script on a word processing program. Select a person to record the script who has a friendly voice, someone who can speak without stuttering or hesitating and can pronounce and annunciate each word and name clearly.
As a business, you always want to present yourself as professional. Be sure your voicemail sounds friendly and personal. For a more polished sound, you can hire a voice artist to record voicemail greetings from as little as $39. Business 1300 can help you write your script and source a well spoken, clear voice from our team of voice artists to do a recording for you.
Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.