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When someone reaches your voicemail, it’s important that you help them confirm that they have reached the right person by providing all of the relevant information that they will need. Who have they reached? Did they contact the right person and the right business? Should they leave a message? When will you get back to them? Is there a better time for them to call?
When it comes to how to leave a professional voicemail, making it sound as ‘warm’ and not ‘cold call’ as possible is important.
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“Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.”
If you persistently can’t save your greeting, you may need to reset your phone’s network settings. The iPhone needs to access your network’s data connection to save changes to your voice mail configuration, and if it can’t connect to 3G or 4G, it won’t save the changes. Start the Google Voice app. Tap the three horizontal lines at the top left of the screen (sometimes called a hamburger menu), and then tap “Settings.” In the Voicemail section, tap “Voicemail greeting.” Tap “Record a greeting.” How do I access my voicemail? To call your voicemail on an Android phone, simply open your phone’s dial pad and hold your finger down on the “1” key. You can also call your voicemail from a different phone by calling your own number and tapping the pound key. How do you check your voicemail?
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Thanks for calling Dial-A-Shrink. I can’t come to the phone right now, so after the tone, please leave your name and number, then talk briefly about your childhood and tell me what comes to mind when you hear the following words: orange… mother… unicorn… penis. I’ll get back to you with my diagnosis as soon as possible.
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The easiest way to record and program professional voicemail greetings for your phone system is to write down a script. Choose someone to record your script - the one who can speak without hesitating or stuttering, has a friendly voice and can annunciate and pronounce each name and word clearly.
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At OpenPhone, we used Fiverr and definitely recommend this service. It was quick, affordable, and got the job done. For our project, it took over 36 hours of work between submitting the script and getting the final result. The cost was roughly $115 for the final project.
Typically, most of these services are uniform—i.e. include the same tools and features (send a script, they record it in a tone you approve, they send it as a file, you supply any feedback, etc.); however, there are some services that go above and beyond. For example, VoiceOverPro, is a single voice professional who records 30 second voicemail messages based on users’ scripts. This is standard; however, users also have options like adding music, recording up to 60 seconds (or 150 words), rush, 2-day turnaround, and even same day delivery.
If you aren’t sure, have a friend listen to it and give you pointers. It’s always disorienting listening to your own voice, so you might not be able to catch if you sound weird because you’re hearing your voice or because you are actually speaking in a strange manner, but someone who knows you well will be able to clear it right up.
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Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, I’ll wait.
The best text-to-speech voices don't sound robotic at all. Do a "text to speech" search in Google to explore your options. Type in your script and presto! You'll get an instant greeting with a natural sounding voice. You can select from a broad spectrum of male & female voices with any local or foreign accent you choose. LinkedPhone offers text-to-speech built right into our software. It's super popular and our users love it!
Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
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Do you have a mutual connection? Did you briefly meet? Did someone refer their name as someone who could use your services?
The fastest and easiest way to program and record the automated attendant feature of your phone system is to write a script on a word processing program. Select a person to record the script who has a friendly voice, someone who can speak without stuttering or hesitating and can pronounce and annunciate each word and name clearly.
You can’t always get to the phone when clients, partners, investors, or colleagues call you. When this happens, a professional voicemail greeting helps you make a positive impression and tells them what to do next. There are a variety of ways to convey your message. If you’re not sure what type of message to record for your own voicemail box, here’s a definitive guide to get you started.
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(Wondering how you can receive texts from your business callers? Check out the OpenPhone App today)
In previous blogs, I’ve mentioned the importance of making a good first impression on a potential client. Most of the time, the first contact will be over the telephone. Since we are often in session, it is very likely that the first time a client hears our voice is on our voicemail greeting. This is why a professional greeting is so important. Identify yourself because you need to reassure the client that they have called the correct number. Clients will be a lot less likely to leave a message if they wonder who will get it. Use a warm friendly voice to say something like, “You have reached xxxx, licensed mental health counselor.” Tell clients what to do if they are in crisis. Although it seems obvious to us, clients may not realize that it could be several hours until we can return their call. I suggest something like, “If you require immediate assistance, please dial 911 or go to your nearest emergency room.” Ask for what information you need. Yes, the obvious name and number, but if it would be helpful to get their insurance information, ask for that, too. Give clients an idea about when you’ll return their call. Common business practice is within 24 business hours. Any extra messages or information you’d like clients to know. For example, if you are no longer accepting a particular insurance plan, the end of your voicemail greeting is a great place to convey that information.
2. If you’re out of the office: “Good afternoon. You have reached the office of [your name]. I will be out of the office beginning on [date] and will be returning on [date].
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Release Notes Blog Case Studies Newsletters Events Press Release Testimonials Webinars White Papers Videos Recent Posts How to Increase Customer Loyalty Through Email: 5 Effective Ways 6 Ways You Can Win More Commercial Cleaning Contracts 5 Expensive Email Marketing Mistakes You Must Avoid Blitz Sales Software Announces New Integration with Capture® Lacey Life Insurance Solutions Builds More Relationships and Gains More Clients
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Professional — Lets them know who they’ve reached, why their call has not been answered and when they can expect a return call.Personable — Lets them know their message has been received by a real person who values their call and will reach back out to them. Including humor and a personal touch is extremely important here (even if your industry prefers to be more “robotic” in their communications). What is the most professional voicemail message?
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A general voicemail greeting is what callers will be greeted with if you are unable to answer the phone at work. It is the everyday greeting, used as the default, unless you have set up a temporary greeting, such as an away message while you're on vacation, or …
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By setting up a more thorough voicemail greeting, you can smartly route your calls and cut down on voicemail pile up. Considering a medical office answering service to help with overflow and after hours messaging? See how we can help.
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• Hello. You have reached the voicemail box of XYZ. I am currently on the phone right now and I am unable to take your call. This is the beginning of the new year so call volume is very heavy. I appreciate your patience during this busy time. Please leave me a message and I will return your call as soon as possible.
Customer Service and Operations at OpenPhone. Founder of SOUL House artist showcase in the GTA. Art is life! Save my name, email, and website in this browser for the next time I comment. Check out all posts
We'll email you twice a month with our actionable tips, and industry trends fueling business growth, so feel free to sign up. Web Portal Update On Call Solaxis Login Facebook Twitter LinkedIn RSS GooglePlus How to Record a Professional Voice Mail Greeting Post navigation ← Previous Next → You want your business voice mail greeting to be polished and professional. Follow these steps to record the perfect outgoing voice mail message.
In closing, this guide should highlight that the options for professional, friendly, interesting, impressive, and concise voicemail greetings are as broad as the imagination. Remember, the best business voicemail greetings are those that are equal parts useful to both the caller wanting a service and the recipient wanting to offer a service. So, ensure the content represents the brand and is engaging to the audience. Now, pick some favorites and give them a practice run. Related Blog Posts 5 Best VoIP Service Providers for Low-Cost International Calling in 20215 Tell-Tale Signs that Your VoIP System is Being HackedBest VoIP Providers for Making Cheap Calls to China in 20215 Google Voice Alternatives in 2021 that Add More Value to Your Business PhoneCompetitors to Vonage in 2021How To Send A Fax Through GmailOoma Login HelpmagicJack Login HelpmagicJack GO Setup: www.MJREG.com Install GuideThis Month in Telecom: January 2019
The first thing you should consider in a voicemail is to indicate that the caller has reached the right person. Thus, those who cannot reach you may leave a voicemail by not giving up their intentions and not hanging up. Here are some of the best examples of voicemail you may use for your own business. There are also tips for leaving the best possible greeting. So, let’s start creating the best possible voicemail messages for your business.
Recognize Their Need. When someone calls your business, the voicemail should give them a sense of validation. This means that your voicemail should extend gratitude for their interest in your business, or an apology for not being there to answer your call. These two simple courtesies can go a long way in the creation or establishment of client/business trust. Make it Informative for the Caller. Your voicemail must include all the information the customer will need for your particular business. For instance, if you’re a brick and mortar establishment, it’s wise to include your store hours. It’s also a good idea to leave them an alternate way to contact you, especially if it’s after hours. After all, you don’t want to miss just one potential customer. Here are some suggestions for elements to include in your voicemail: Business name Hours (if brick and mortar) Alternate method of contact, such as email Your name
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Here are some voicemail greeting scripts that work great for doctor, law, and dental offices. (Check out our 5 sample scripts for business voicemail greetings if you work in a different field). Voicemail Scripts for Doctors Doctor's Office. Doctors who run their own practices are responsible for the entire organization's voicemail greeting.
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3. Department Wide Voicemail Greeting. This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department.
Scroll down to the “Greetings” section and click the speaker icon (manage) next to Voicemail Greeting. Click Add Greeting. Select the Record radio button. Enter the number or extension of the phone you wish to record the greeting on. Name the greeting. Click Call and follow the instructions given to you on the phone.
You don’t want it to sound too scripted. So queues are a great way to make sure you stay on point without sounding like a robot!
Your business’s voicemail greeting could be a potential customer’s first impression. Learn how to record an excellent greeting here! Click To Tweet
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The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.
When was the last time you checked your voicemail for missed messages and paid attention to your greeting? If you’ve activated your Voice over Internet Protocol (VoIP) phone’s voicemail transcription feature for convenience, chances are it’s been ages since you last listened to your voicemail greeting. So it's probably time that you took the time to update it for your callers.
Now that you’re prepared for how to leave a professional voicemail with nineteen tips and tricks to stand out and get that callback, let’s talk about the follow-up.
Many callers will be respectful of your wishes and follow your directives. This is extremely vital for reducing your voicemail volume.
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21. Hello, this is [your name]. I’m not much of a phone person, so don’t bother leaving a message. Send me an email at [email address] and I’ll get back to you within 24 hours.
With the text to speech functionality, you can copy one of the 21 voicemail samples above and paste it into the OpenPhone voicemail interface to get your professional voicemail greeting instantly. Who thought a voicemail system could be so fun? You can copy & paste one of the scripts above into the OpenPhone voicemail interface and create a professional voiceover instantly. How to set up auto-repliesCreate snippets (or text message templates)How to record phone calls
Put some thought into your message before you hit “record.” It takes very little time to write a script for yourself to read as you record your greeting. Reading off a script eliminates unnecessary pauses, “ums” and “ahs.”
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Leaving a voicemail can still be a good way to grab the attention of a potential new customer. However, when it comes to leaving a voicemail, you only have a few seconds to actually grab the listener's attention. Most salespeople screw this up by leaving too much information and making themselves sound like a salesperson, which is the kiss of death when leaving a voicemail.
Customer Service and Operations at OpenPhone. Founder of SOUL House artist showcase in the GTA. Art is life! Save my name, email, and website in this browser for the next time I comment. Check out all posts
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Some of us may still remember a time when voicemail was a blank canvas for pranksters and humorists. They would use voicemail greetings as a place to begin recordings as if they were answering the phone (“Hello? I can’t hear you… Just kidding! Leave a message…”) or to flash some personality with music or themed messages. Unless your business is a costume rental facility or joke and magic trick shop, it’s best to avoid this strategy. Instead, try to remember a few key points to focus on-
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
Certain times of day are better than others to connect with prospects. For example, statistics show sales reps connect the most with prospects between 1:00 pm and 2:00 pm at a 17% connection rate.
16. “Hi, you’ve reached [company name]. Sorry, you just missed us! We’re open from ([hour] to [hour] [time zone]) Monday through Friday [optional: hour to hour on the weekends]. In the meantime, you can also visit our website [website URL] to reach out via live chat, text, or email [email address]. If you’d like to leave us a message, tell us your name, number, and reason for your call after the beep. We will give you a call back later on today.” Let your caller know your exact office hours so you skip the “phone tag”. They’ll appreciate knowing when to expect a return call. Just keep in mind that the timeframe should be realistic so you live up to customer expectations.Voicemail greetings for holidays
4. Vacation Day Voicemail Greeting. If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it.
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Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message. Let the caller know when to expect a return call.
Scripts to be altered to fit your practice’s needs: Solo Wellness Practice: “Hello. You’ve reached Molly Hill, Licensed Massage Therapist with Healing Touch. I am currently unavailable to take your call, so please state your name, phone number, and a detailed message after the beep and I will get back with you within two business days”
As mentioned above, it is extremely important to have a voicemail message that is easy to understand. However, there is also the matter of word choice. You must ensure to give attention to what your words are in your voicemail greetings. There can be certain words used that may trigger your customers. Though you did not mean what they understood, it will still bring a bad name to your company’s reputation. Your choice of words can affect significantly, so make you give close attention to your words.
A business’ voicemail greeting is often the first point of contact with a business’ customers. Getting this greeting right can make a business sound professional and trustworthy. A badly-done greeting, on the other hand, can confuse and infuriate customers over the phone.
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There are several ways to give your voice mail a professional-sounding and “crisp” image. Of course, the content of what your voice mail greeting says is very important, too. So be sure to prepare your message in advance. Too many people try to “wing-it” and then the greeting sounds less-than-professional.
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