Just because it’s your business voicemail, doesn’t mean you have to sound like a robot. It’s important to make sure your callers know you’re actually human, and injecting some fun and wit into your greeting is the perfect way to say cue Scarlett Johansson voice I’m Samantha, and I have empathy.
e. Never Assume Anything: Phrases like “You Know What To Do,” “Sing Your Song at the Beep,” and others mentioned above are awful to leave in your greeting. For the sake of universality and comprehensiveness, NEVER assume the caller knows what to do. Lay it out clearly. f. Leave a Message: This phrase, by itself, will not do. It’s imperative for users to identify themselves in their greetings. Callers need to know they’ve reached the right person. g. Disregard Lethargy: If you’re not excited about your greeting, why would anyone else be? Never display a lack of enthusiasm in your greeting as it could turn callers off to both you and your business. h. Speak Clearly and Never Slur: Callers need to understand your every word; therefore, mumbling, slurring, and all other detractions of speech should never be recorded. d. Be Creative Without Sacrificing Quality: Callers know how voicemails work–i.e. leave a number, message, etc. While you want to be clear, it’s important not to be contrive or redundant with your message. Creativity can help users to differentiate themselves, as well as intrigue callers. While users should avoid the tropes of creativity listed above, it’s definitely good to think outside the box. That being said, scripting and practice can help users to experiment more with their greeting–ultimately allowing for more unique and creative approach. e. Speak With Diction: It’s important to present one’s self as an authority without alienating callers. As such, it’s crucial to articulate and speak with clear diction. “ if your voice recording has you stumbling over words and speaking haltingly, it does not convey confidence and competence,” states Ron Sellers of Grey Matter Research & Consulting. Remember, this greeting represents you; therefore, you want to appear collected and professional, as well as welcoming. To do this, one must carry themselves well through their recorded message. f. Account for Timeliness: Your message should be concise. No caller wants to be sitting through a rant/diatribe of redundant statements. Your greeting should flow without dragging. Inversely, one doesn’t want to be terse, either. Engage callers with a simplified approach laden with creativity. h. Account for Quality: Aside from speaking clearly, users want to eliminate any noise in the surrounding environment. The quality of the greeting is just as important as what’s being said in the greeting itself. As such, one doesn’t want to undermine a great message with poor quality. i. Courtesy, Tastefulness, & Tact: This is pretty self-explanatory and straight forward–NEVER be rude. Being light-hearted and humorous is very different from being obnoxious and/or abrasive. Again, these tools can be helpful if utilized properly, but not everyone perceives humor the same way. So play it safe. The last thing your voicemail greeting should do is offend a caller. k. Provide Options: if you’re part of a bigger company, it might be good to offer caller options. For example, allow a menu to defer callers to a colleague or co-worker in your absence. This can help show callers you care about their well being. Another option might be offering different modes of communication–i.e. email, fax, etc. In offering users diversity, contact may be much easier to maintain.
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Once you finish your voicemail message, you can end on a note of gratitude and express thanks or that you realize the recipient of the message us busy, so you’d appreciate a return call. Whichever way you choose, make certain that the tone of your message is upbeat. A business voicemail greeting sees each call as their chance to engage with their clients or vendors. Hello, you’ve reached the office of Lydecker and Lydecker. We are currently unavailable to answer your call. However, your call is important to us, so please leave your name, phone number or email address, and a brief message and we’ll get back to you as soon as possible. Thank you for your interest in Lydecker and Lydecker Law Offices. Professional tone Provide the caller with specific information Request the caller to leave specific information Extend gratitude for their call Professional Voicemail Greetings
What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
To create the best recordings takes the right equipment and the best talents for voiceovers. Thankfully, there are professional voice recording providers who can supply the tech and the talent to create high-quality voiceover for professional voicemail greetings and more with ease. Learn more about creating professional voice recordings today! Topics: Voicemail Messages
This is it. If you are not satisfied with the custom voicemail greeting, then follow the same steps and do it again.
Well there you have it...all the steps you need to create a professional voicemail greeting. But if you don't want to do it yourself, you can leave the work to the professionals at Snap Recordings! Best of all, you can get a professionally recorded voicemail greeting starting at just $50! Get started now! Topics: Phone Greetings, Professional Voice Recordings, Voicemail Messages subscribe to email updates Keep up to date on the latest phone system and voice recording trends, tips and ideas by getting new blog posts delivered to your email inbox for FREE!
Explain Your Return Call Policy: In your after hours message for the medical office, be sure to state your return call policy for voicemail response. By giving callers an estimate of when they can expect a return call from someone in your office, you can eliminate multiple phone calls from the caller, as well as reduce work for your staff members.
24. Hello, you’ve reached [business name]. Every call is important to us, so please leave a brief message that includes your name and phone number so a member of our customer success team can call you back as quickly as possible.
Set up call forwarding To start forwarding your calls, click your profile picture at the top of Teams, then select Settings > Calls. Under Call answering rules, choose Forward my calls, and then select where you want your forwarded calls to go: voicemail, another person, or a call group.
Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner.
1. Turn on your phone and launch the Phone app. Turn the power on for your phone. Then, tap the Phone app.
When recording your business voicemail greeting, be sure to identify and introduce yourself and your business. This helps to confirm your caller that they have reached whom they intended.
Website: https://www.clientpoint.net/blog/how-to-leave-a-voicemail-that-gets-a-call-back
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Voicemail greetings are often a client's first interaction with your business, so its crucial you put time into this to convey a clear and accurate message while also putting across a positive first impression. Having a professional voicemail greeting may be the difference between a new opportunity and a missed caller.
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