Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
16. Hi, you’ve reached [X Business Name]. Our regular business hours are [State opening hours]. If you need to reach someone immediately, please call [contact’s name] at [cell phone number]. If not, leave your name and contact information and a representative will get back to you when we re-open.
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A lot of small businesses set up a 13, 1300 or 1800 number to appear more professional, but that’s only the first step. Using a business phone service gives you a range of advantages over your standard landline, including the ability to: Set your business hours and record different voice greetings to align with a particular time of day or year. Set up an automated response, add department extensions to route the calls, and more. Have multiple users on the phone number via call overflow regardless of their location. For ideas on what to include in your voicemail greeting, see our blog on examples of professional voicemail greetings.
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41. Hello, you’ve reached [X company]. Leave a message so we can call you back as soon as our team has a spare moment.
39. Hi, this is [your name]. I’m not at my desk right now, so leave a message and I’ll call you back within 24 hours.
6. Hello, this is [your name] at [your company]. I am unavailable at the moment, but please leave your name, number, and the reason you’re calling, and I’ll call you back as soon as possible.
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One of the things to remember before recording your business voicemail greetings is to identify your pain points. This will help you to state more clearly for your clients in leaving enough context when leaving a voicemail.
70% of local searches online result in a phone call; In 2014, 80% of callers sent to voicemail said they do not leave messages because they don’t think they’ll even be heard. If you want your voicemail greeting to work for you and not against you, it’s important to pay attention to the details.
If you’re rarely in the office and don’t use a mobile cell phone app to receive calls, be sure to provide alternatives so that customers can still receive the support they need.
A professional voicemail provides relevant business information and is updated every few months. Seasonal voicemail greetings are a simple creative idea for many businesses. They add a personal, caring touch.
The Best Professional Voicemail GreetingsCheck out our tips on making sure your voicemail is ready for your next missed call!
After you recognize yours and your customer’s pain points, it will be much easier for you to classify what instructions that you need to mention in your business voicemail greetings. Modifying your calls to action will help to make a big difference in eliminating pain points and enhancing the customer experience.
Don’t be an unprepared statistic. Use these nineteen ways to leave a voicemail that gets callbacks.
Simply speak into your phone or computer while recording a greeting with your business phone service. If you need to create your own audio file, the voice memo app on your phone should do fine.
If you’re ready to go the professional direction, congratulations! Here are some websites you can use to hire a service to record your greeting.