This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
Hello. You’ve reached the offices of [Business Name]. At present, our office is closed for repairs. However, you may reach us at our temporary location, at 555-555-3432. There, we will be able to pick up your call, 9 to 5, Monday through Friday. Thank you.
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The first of these is to indicate that the caller who could not reach you is calling the right person. Being cheerful in your voicemail will also have a good impression on your customers. Do not rush to record your voicemail greetings. Speak slowly and clear in your message and record it away from background noise. The more you practice your voicemail greeting, the more useful it will be. Keeping it professional is necessary to survive in today’s World. Therefore, the ability to write a professional Bio holds as much importance as creating a professional voicemail.
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11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
Website: https://help.republicwireless.com/hc/en-us/articles/115005860368-How-to-Setup-Your-Voicemail-Greeting-on-Android
Hello! You’ve reached [Natasha on the Product Development Team at LinkedPhone]. I’m not available at the moment but your call is important to me. Please leave your name, number, and the reason for your call and I’ll call you back as soon as possible. Thank you and have a great day!
The average voicemail response rate is only 4.8% according to statistics. So what makes those few voicemails stand out from the crowd to get a response while others go totally bust?
24. "Thank you for calling [company]. We're closed for [holiday] from [date] until [date]. Please leave your message and we'll get back to you as soon as possible. Have a happy holiday season!"
2.) Bienvenue chez John Doe, votre partenaire IT pour les demandes d’entreprise individuelles. Appuyez sur la touche 1 pour les ventes, la touche 2 pour la technique, la touche 3 pour la compatibilité, la touche 4 pour le RMX, ou restez en ligne et vous serez connectés à notre tableau.
Magic numbers for timing your voicemail in the industry average around 20 seconds per message.
This is ‘How to Leave a Professional Voicemail Etiquette 101’: Always let the person know how to reach you.
For example, a message like, “Hi, this is Jim. You know what to do.” Well, not everyone is going to know what to do—i.e. they won’t leave you inclusive information. Additionally, they may not leave you a message at all. Aside from this, humor can again be detrimental to your message, this time lending itself to ambiguity and costing you clarity. For example, if a message read, “Hi this is Jim, sorry I can’t answer your call right now. Please leave your name and number and I’ll call you as soon as I can, but you already knew that right? Do I need to tell you what to do?” This is worse than the previous example as this is confusing and can also come across as rude and unprofessional. Complicating a greeting with phrasing like this is sure to cause some harm. e. Ignoring Personality & Identity: Don’t use computer generated greetings. Some users leave default messages (‘you’ve reached the voicemail box of 777-777-777, please leave a message). Believe it or not, even this can cause problems. Callers may be unsure if the voicemail box belongs to you; therefore, they don’t leave a message. Also, some may even be uncomfortable leaving information through a message in a nameless voice message box. As such, impersonalization can cause ambiguity, which again can hurt the effectiveness of your voice message system. This doesn’t mean you have to make an elaborate greeting if you don’t want to, just insert your voice and name so at least callers know they’re calling the right person.
The right way to leave your phone number is to start saying your phone number with your area code and then take a 2-3 second pause while the person listening to your voicemail message gets a pen and paper. Then, continue with the next 3 digits, make another 2 second pause, and then say the last 4 digits. Then, slowly repeat your phone number again.
Voicemails that simply say, “call me” are irritating at best. If the recipient of your messages tends to fall into the trap listed in the previous point, tell him or her, “When you return my call, please leave a message on my voicemail to let me know the status of the project if I’m not able to pick up the phone.”