A dentist is similar to a doctor. Unlike a doctor, a dentist is going to get far more non-urgent calls as patients will want to know when they can pick up various orders, as well as to book follow-up appointments. The key here is prioritizing so the dentist can respond promptly to the patients who need emergency dental work and other urgent consultations.
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Now repeat that same message in your voicemail using your secondary language. Here, we have chosen Spanish:
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People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
Hey, who’s this? I’d actually pick up, but my phone is staring at me. OMG! I just saw it wink!
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In sales, immediate communication with your prospects and current customers is important. Being available to answer questions or further negotiate a deal allows your clients to feel secure and more apt to purchase from you. But what if you can’t answer the phone when they call? Make sure you have a voicemail system set up so your clients have the opportunity to leave you a message.
I’m home right now . . . I’m just screening my calls. So just start talking and if you’re someone I want to speak to I’ll pick up the phone. Otherwise, well, what can I say?
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
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3. Hello, this is [your name]. I’m sorry I’ve missed your call. If you leave your name, number, and reason for calling, I’ll get back to you as promptly as possible.
Scripts to be altered to fit your practice’s needs: Solo Wellness Practice: “Hello. You’ve reached Molly Hill, Licensed Massage Therapist with Healing Touch. I am currently unavailable to take your call, so please state your name, phone number, and a detailed message after the beep and I will get back with you within two business days”
Shut the office door and turn down the music—it’s time to record! Pretend that your office is your music recording studio as you prepare to vocalize your message. Remember that obscene background noise can be a major turn off to potential customers and prospects.
Whether you’re a small business or a large corporation, professional voicemail greetings make your business look more professional, and can also help to increase sales and improve customer satisfaction.
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.