18. Hello, you’ve reached the voicemail box for [employee name] at [company name]. [Employee first name] has moved onto a different position, but our new [job title, employee name] will be happy to assist you. Please call [number, extension] or leave a message here and a representative will get back to you.
Because for many callers, this will be the first point of contact for your business, it’s important to set it up correctly — but how?
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Before we get into business voicemail greetings, here are some interesting facts about voicemail messages to think about. 75% of all business calls are not completed on the first attempt. 60% of all incoming calls are less important than the work they interrupt. 90% of all written messages contain incomplete information.
5. Hi, this is [your name]. I can’t get to the phone right now, but please leave a message with your name and number, and I’ll get back to you as soon as possible.
When recording your voicemail, feel free to adjust your script as needed to sound personable.
See, how the VPN service provider offers multiple options for the callers to fulfill their needs. Those seeking immediate solutions can go for the live chat, and those with less pressing issues can wait or choose to be called back.
They don’t necessarily not want to talk to you, but they’re worried about getting roped into a conversation that eats away a precious hour or their day.
Are you struggling to come up with a voicemail greeting that you believe in? Do you find that everything you record comes out too casual, overly professional, or doesn’t seem to touch all of the bases that you want it to?
It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.
9. Hi, this is [your name], [your job title] at [your company]. I’m currently away from my desk, but please leave a message with your name, number, and reason for calling so I can get back to you in a timely manner. See Also: 50% of Business Owners Over 50 Back Trump's National Emergency Declaration
3. Department Wide Voicemail Greeting. This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department.
The voicemail. This technology is often shunned by the younger generation in favour of texts or emails but it still plays an important part in our professional communication. Whether you’re interested in a job opportunity, following up with a company, or calling in sick for work, leaving a voicemail message is likely to be something that you will have to do often throughout your job search and career.
What kind of company do you run? A law firm may prefer more formal business voicemail greetings than a trendy retail store, for example.
When recording your business voicemail greetings on your VoIP phone system, make sure to state the correct time when your callers can expect you to call back. If your call-back policy is within two hours or 24 hours, make sure to say the correct expected time so your callers don’t waste their time waiting for your call.
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Hello. Thank you for contacting [Business Name]. Unfortunately, we are not currently available at the moment. Our regular office hours are Monday through Friday, 8 am to 4 pm, closed during the weekend. Please leave a message along with your name and number, and we’ll get back to you as soon as possible.