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If you started your company more than a year ago, it’s probably time to change your voicemail script. Your recording should match the brand, tone, and voice of your company — just as though a caller were speaking to a member of your team.

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If you have an assistant, include their name and contact information in your greeting. If you have a hard time delegating tasks, this is an excellent way to start building it into your processes.
On Air Recordings started providing recording services in 1992. Their service is pretty simple and straightforward: You choose the voice actor you like, then upload your voicemail script. The voice artist records your project and then you download it. Need guidance on your script, tone, and structure? They have services for that too. .

sample professional business voicemail greeting

That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.

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I began my career with over 15 years in sales and sales training. Among other roles, I was a national sales trainer and a branch manager for Wells Fargo Home Mortgage.

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Never underestimate the power of a professional voicemail! It may be the first impression you make with a customer or prospect, so put some time and effort into yours. Also, keep in mind that an easy to use business phone system can make recording a voicemail quick and easy. So use our tips to help you write your voicemail script today!

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As probably know, a professional voicemail greeting can make or break leaving a great impression. However, it all starts with your voicemail script.

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    Professional — Lets them know who they’ve reached, why their call has not been answered and when they can expect a return call.Personable — Lets them know their message has been received by a real person who values their call and will reach back out to them. Including humor and a personal touch is extremely important here (even if your industry prefers to be more “robotic” in their communications). What is the most professional voicemail message?

    Increase your know, like, trust factor by injecting your voicemail with your personality… whatever that means for you.
    Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.

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    Hi, you have reached the voicemail box of X. I am currently busy with a client of mine and hence will not be able to take your call right now. Kindly accept my apologies for the same. Please leave your phone number, name and purpose of your call so that I can get in touch when I am free. Thanks for understanding.

    For example, you could say something like “I was going over your company’s numbers for last year and I saw something really interesting in the first quarter… I’d love to talk about it when you call.”
    Website: https://www.openphone.co/blog/21-professional-voicemail-greeting-examples/

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    This is a lot like body language… the person on the other end can infer a lot from more than just the words you use.
    A virtual business phone system like Grasshopper can help you create a professional, reliable voicemail greeting. It includes instant response and custom greetings, as well as access to the Grasshopper Voice Studio and professional voice talent for a one-time fee of $75.

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    Website: https://www.ringcentral.com/us/en/blog/tuesday-tip-check-your-voicemail-by-phone/

    Get professional voicemail greetings today! Lili is a professional voice talent based in Los Angeles with a deep warm voice that will make your business sound professional. Lili has been recording professional voicemails & messages on hold with a fast turnaround since 1997. Most recordings are delivered within 24 hours. Watch Lili recording voice overs on YouTube.
    40. Hi, I’m not in right now, but if you leave a detailed message I’ll call you back promptly.

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Business voicemail greetings are rarely thought of as a prime way to connect with customers. But just because you're not available doesn't mean you can't make a positive impression on your customers when they reach your voicemail box.

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Ideally, a business should have a complete set of messages for every phase of their call flow from beginning to end. While voicemail greetings are an important part of the phone system, there need to be recordings for everything leading up to the voicemail as well (assuming there are other steps in the call flow).

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Just like the importance of conducting yourself professionally in person and over email, you want to make sure that if an employer is trying to contact you, that they receive a professional greeting, even if you aren’t able to answer the phone right away.

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