The listener needs to know who they’re talking to. Don’t forget to include your full name and phone number so that they can return your call.
Voicemail and voice messages are among the top ways every professional business can use to enhance their customer services. Though this idea may sound strange to many in the internet age, this kind of mail is a proven source of solutions for business communications and customer service.
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If you are recording a voicemail message for business, be sure you include your name and your company’s name, so people know who they are calling and were they are reaching them. If you do not include the business name, they may think they have mistakenly called you at your personal number. Step One: Introduction. Start with an upbeat greeting that includes the name of the person you’re calling: “Hi, Tim!” “Hello, Susan!” “Good morning, Tom!” Then, introduce yourself by giving your name, company name if applicable, and telephone number. Step Two: Message. Step Three: Recap and sign off. What is a professional voicemail greeting?
What’s more annoying than being unprepared? Doing business with someone who is. In other words, don’t wing it — practice your script, speaking slowly and annunciating each word.
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33. Hello, you’ve reached [X company]. We’re currently closed to celebrate [X holiday], but we’ll be back on [X date]. Please leave your name, number, and a brief message so our team can get back to you when we return.
Avoid These 3 Voicemail Mishaps When Job SearchingAvoid these scenarios with your voicemail during your job search.
Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.
These issues limit the quality of the recording because the amateur actor doesn’t know how to speak with the proper enunciation and cadence for phone system recordings, and there’s no experienced director handy to provide guidance.
Thank you for calling [LinkedPhone – Where Freedom Rings!]. You’ve reached us outside of business hours. Please select from one of the following options: [for business hours press 1; to leave a message press 2; if this is an emergency, press 0 to be directed to our 24-hour customer success team.] We are grateful for your call and we look forward to speaking with you soon!
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For example, you could say something like “Would you like to know how we could do this for your company, too?” in order to incentivize them returning the call.
To best assist your callers and effectively route their calls, you will need to classify your call types.
Little things like a great voicemail can really set you apart from your competition. Think about it. Would you be more inclined to want to interview someone who is shouting about how much they hate calling people back, or the person who simply asks you to leave a message? Andrea (she/her) is our head of PR at Snagajob, where she’s focused on telling the world how we help hourly workers and employers. Her first hourly job was as a lifeguard.
What benefit are you offering if they decide to listen… and if they decide to call back?
3. Be courteous of your customers’ time: “Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number.
Write down the key points you want to coverWrite a quick introPractice your scriptRecord yourself and listen to it so you can improve