Pro Tip: Avoid using a monotone voice when you record a voicemail greeting for a virtual answering system. You want your customers to be engaged and feel welcomed, not like a burden.
When recording your business voicemail greeting, be sure to identify and introduce yourself and your business. This helps to confirm your caller that they have reached whom they intended.
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These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
You may think your voicemail message is professional. But when you listen back it could sound rushed or shaky. Listen to it regularly to see if changes are needed.
Have a positive attitude while recording your voicemail greeting — it will carry through in your voice. If you find it difficult to convey positivity over a phone system, try smiling while you’re recording. (We promise, you will hear a difference.)
4. Enter your voicemail password. If you have set a password lock for your voicemail account, you will be prompted to key it in. Use the dial pad to do so.
A proper voicemail greeting plays an important role in putting a positive or negative impression on your callers. Try being a caller for a second and think, you have called someone and he/she is not available. What do you except from his/her voicemail? All the things that you can think of should be present in your voicemail. If you come up with many ideas, write them down and see which one sounds better. PROFESSIONAL VOICEMAILS • Hello, you have reached XYZ’s voicemail, I am not available at the present moment, but if you leave your name, number and a short message I’ll be sure to get back to you as soon as possible.
The phrase should imply they will call you back — not that you desperately hope they’ll call you. And whatever phrase you choose to use, make sure it sounds like something you’d naturally say so you can deliver it with a confident tone.
Typically, most of these services are uniform—i.e. include the same tools and features (send a script, they record it in a tone you approve, they send it as a file, you supply any feedback, etc.); however, there are some services that go above and beyond. For example, VoiceOverPro, is a single voice professional who records 30 second voicemail messages based on users’ scripts. This is standard; however, users also have options like adding music, recording up to 60 seconds (or 150 words), rush, 2-day turnaround, and even same day delivery.
So, I finally did it. Here’s my process for developing a professional voicemail message in 10 steps:
You are a fantastic answering service. My clients really appreciate your professionalism.
A good way to do this is to maybe add, “Have a wonderful day” at the end of the greeting. It’s short, so it won’t contradict the first point, and it makes the message more personal.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"
• Hello. This is XYZ. I am currently on the phone servicing another client. If you would please leave a message after the tone, and include your name and telephone number, I will return you call as soon as possible. Thank you for calling.
44. Hello, you’ve reached [X department] at [X company]. Our team is currently out of the office, but we’ll be happy to assist you when we return. Leave a quick message that includes a callback number and a team member will reach out within one business day.
Open your voicemail greeting with a 'Thank you for your call. We're not available right now by please leave your message and we'll get back to you within [specify time]'.
So, I finally did it. Here’s my process for developing a professional voicemail message in 10 steps: