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21. “Happy holidays. Thanks for calling OpenPhone. Our hours are a little different during the holiday season. Please listen carefully to the following changes. Customer Support is available December 23, 27, and 30th as well as January 2nd, 3rd from 11 AM – 5 PM EST. On December 24th, 31st, and the holiday weekends from the 21st to the 5th we are open from 12 PM – 3 PM EST. We are closed on December 25th, 26th as well as January 1st. In the case of an emergency, please leave a message and we’ll get back to you as soon as possible. You can also reach out via email to [email protected]. Thanks for using OpenPhone and enjoy your holiday season!” Since our holiday hours are shorter, it’s a little harder to get in contact with us immediately. That means we need to be as detailed as possible for our callers’ convenience. Yet, we still kept it brief and friendly.
Provide as much useful information in your business voicemail greeting. However, be sure to keep it short and concise. An excessively lengthy voicemail can be damaging rather than helpful. Keep your voicemail to around 20-25 seconds maximum.
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The script is relatively similar, but the doctor is including a good reason for not being available, so patients don’t feel like they’re being ignored. He’s also left another avenue for patients to get in touch if they need some urgent help.
Customer experience is today’s business battleground. At a time where it’s common for even the most established businesses to deliver poor service, incompetent support, and just outright bad communication, how do you stand out? As big companies fail in the customer experience department, doors open for small business owners and entrepreneurs to distinguish themselves.
A bubble in the space-time continuum has connected your line to a channeler in the 23rd Century. Any message you leave will be broadcast into the future….
Your business’s voicemail greeting could be a potential customer’s first impression. Learn how to record an excellent greeting here! Click To Tweet
Some say that voicemail greetings are dying, but some people still want the human connection on the phone, here are a few ideas for making it interesting.
Many businesses want to sound professional and, as a result, end up creating boring, monotonous, and overly generic messages such as: “Hi, this is Joe. I’m either on the phone or away from my desk. Please leave me a message.”
4.) Herzlich willkommen bei Mustermann Solutions . Wegen einer firmeninternen Veranstaltung ist heute unser Sekretariat nicht erreichbar.Sie können uns aber gerne eine Nachricht hinterlassen. Ab Montag stehen wir Ihnen wieder persönlich zur Verfügung. Vielen Dank für Ihr Verständnis.
Translation: If you sound unsure, then your current clients, prospects, and partners won’t be so sure about you either.
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
Our site includes quite a bit of content, so if you're having an issue finding what you're looking for, go on ahead and use that search feature there!
In this article, we’ll discuss why a voicemail greeting is important for your business and show you how to set one up with just a few simple steps.
Use your judgment to choose times that will be best for them based on what you know to be true about their industry and work environment.