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Recognize Their Need. When someone calls your business, the voicemail should give them a sense of validation. This means that your voicemail should extend gratitude for their interest in your business, or an apology for not being there to answer your call. These two simple courtesies can go a long way in the creation or establishment of client/business trust. Make it Informative for the Caller. Your voicemail must include all the information the customer will need for your particular business. For instance, if you’re a brick and mortar establishment, it’s wise to include your store hours. It’s also a good idea to leave them an alternate way to contact you, especially if it’s after hours. After all, you don’t want to miss just one potential customer. Here are some suggestions for elements to include in your voicemail: Business name Hours (if brick and mortar) Alternate method of contact, such as email Your name
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It can be high pressure when you’re trying to leave a quick and snappy voicemail to talk fast, but even more important is to be clear and articulate so your prospect can get the point of your message.
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
What kind of company do you run? A law firm may prefer more formal business voicemail greetings than a trendy retail store, for example.
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One of the rules you should remember is to speak a bit slowly and clearly so that your callers are able to understand more easily what is being said.
We’re all busy and have short attention spans, especially when it comes to listening to a pitch. Your prospects are no different — and you can use this knowledge as a tool to cut through the noise in their inbox.
A professional voicemail greeting is a recorded message that welcomes callers to your business when no one is available to pick up the call. For a polished …
While covering all of the relevant information, aim to keep your voicemail to about 20 seconds. You definitely should not ever record a business voicemail longer than 30 seconds, and anything less than 10 seconds will typically mean that you are either speaking too quickly or aren’t providing all of the required information.
Hello, and welcome to Answering Machines of the Rich and Famous! (your name here) can’t come to the phone right now, because he’s spending the week in his beautiful summer home on the French Riviera…
“I hope to hear back from you”“Please call me back when you get this”“Call me at your earliest convenience”
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9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
The life of an entrepreneur or new small business owner is a fun one. Can it be a hectic, consuming ride? Sure, but there is one simple maneuver you can make straight away to give your fledgling company a great … Andrew TilleryBlog TopicsBlog Topics Select Category Accounting Answering Service Around the Office Articles Bilingual Answering Services BPO (Business Process Outsourcing) Business Call Center News Cloud Based Phone Services Credit and Collections Customer Service Disaster Recovery E-books Human Resources In the News IT Management Medical Answering Service Mobile Phone Applications Newsletter Outsourcing Pictures Podcasts Presentations Press Release Quality Assurance Sales and Marketing Service Flyers Special Events Success Stories Technology Telecommunications Telemarketing Training Uncategorized Videos Virtual Receptionist Voicemail Whitepapers Work Safety
If you leave me a message that includes your name, telephone number and reason for calling, I will return your call when I get back. You have reached Jim Smith. I will be out of the office until Feb. 14. If you would like to leave a message after the tone, I will call you back when I return.
Product Features & Benefits How Does Aline Work? Why use VoIP? Why Switch to Aline? About Us Pricing Blog Get Started by Mark Moss | Mar 31, 2020 | B2B, Business Ownership, Business Phone Solution, Tips | 0 comments