Voicemail is one of the oldest and most basic features found in phone systems, yet it also seems to be the most overlooked feature, too. Businesses usually leave a generic greeting for callers, and think nothing more of it. But voicemail greetings are one of those seemingly trivial things that help project your brand’s image and say a lot about your company. So in order to help you create a voicemail greeting that makes people feel as welcomed, follow these tips below:
Before you record your business greeting, make sure to write it down first. Finalize your script and then rehearse a few times before you record the final business voicemail.
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38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
Hi, you have reached the voicemail box of X. I am currently busy with a client of mine and hence will not be able to take your call right now. Kindly accept my apologies for the same. Please leave your phone number, name and purpose of your call so that I can get in touch when I am free. Thanks for understanding.
If you only check and return messages once a day or once a week, let your caller know. This will avoid multiple messages by the same caller.
If you want your business’s first impression to be a positive one, improve your business voicemail greeting. You want your greeting to be such that it matches your business’s good image.
Most people screen their phone calls and often avoid answering unknown numbers. If you’re applying for new positions, you should try to view each unexpected call as an exciting opportunity! In the event that you simply can’t pick up the phone, you’ll want a polished voicemail greeting to let the caller know they’ve reached the right person.
The fastest and easiest way to program and record the automated attendant feature of your phone system is to write a script on a word processing program. Select a person to record the script who has a friendly voice, someone who can speak without stuttering or hesitating and can pronounce and annunciate each word and name clearly.
Include Basic Information: Your voicemail greeting should include basic information such as your hours of operation and location. This will help you to screen out calls during office hours, and also unnecessary voicemail inquiries.
07Thank you for calling [business name]. I’m out assisting other clients with their goals, at the moment, but look forward to attending to you. Please leave a message and I’ll return your call within one business day. To schedule an appointment press 1. This is an example of an industry-specific voicemail greeting. This voicemail gives specific and clear instructions to the callers.
Because for many callers, this will be the first point of contact for your business, it’s important to set it up correctly — but how?
Let’s be honest, you (hopefully) set up your voicemail when you first got your phone, and it probably hasn’t changed since then. If you’re about to start job-hunting, now is the perfect time to refresh your professional voicemail greeting.
Be sure to let them know how you got their information when you leave a voicemail.
3. Department Wide Voicemail Greeting. This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department.
There is no way to know who has listened to your voicemail unless the caller leaves you a message.
Elements every voicemail greeting should have. To create an effective and engaging greeting, your voicemail should: Use a friendly, inviting, and professional tone . Include essential business information, like the name of the business. Thank the caller graciously, and let them know when they can expect a return call.