10. “Hey, this is [your name] at [X company]. Right now, I’m on vacation and won’t be back in the office until [month]! Please leave me your name, phone number, and the reason you are calling and I will get back to you then. If it’s urgent, you can email details at [company email] and one of our team members will reach out to you. Have a great day.” Yes, we all need a break from time to time. Let your caller know you’ll be back and ready to meet their needs after you’re back from vacation.Voicemail greetings for the customer service phone number
Thank you for the tips! I will definitely use these when I record my voicemail greetings and messages when my customers are on hold using MightyCall. It’s very important to have effective greetings in order to maintain customers before the human to human interaction.
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"John, this is Mark from Pinnacle. I've been working with Steve at JKY industries and It's urgent that I talk to you. You can reach me at 123 (pause 2 seconds) 456 (pause 1-2 second) 7890. That number again is 123.....456.....7890." Hangup.
Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:
Many callers will be respectful of your wishes and follow your directives. This is extremely vital for reducing your voicemail volume.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number].
Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message. Let the caller know when to expect a return call.
A large part of leaving a voicemail and communicating with a prospect goes beyond the script — it includes your tone of voice.
2. Write down a script for your greeting. You want to create a script that you can read from while recording your voicemail. By having something to read, you can relax and sound polite and confident. Start with a polite “Hello”. Inform the caller of who you are, and apologize for missing the call. End your script by asking the caller to leave a name and contact number with a brief message. Inform the caller that you will get back to them as soon as possible. You can also sign off with a friendly “Have a nice day,” if you wish.
Instead of having the typical “You’ve reached ABA Corporation. Please leave your message after the beep”, make it unique and interesting.
If you’d like more tips like these to improve your professional image and up your sales game, remember to subscribe!
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Before the digital era, he says more than 80 percent of business lines had voice mail. Now, he estimates only a third of office phones have it.”For customers, even the most professional voicemail greeting is impersonal, and may even harm customer experience (millennials, in particular, avoid using voicemail altogether).
10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.
Hey guess who this is? You guessed it. Guess what you have to do now? You guessed it.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.