Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.
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Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
Whether you’re a small business or a large corporation, professional voicemail greetings make your business look more professional, and can also help to increase sales and improve customer satisfaction.
Hey, who’s this? I’d actually pick up, but my phone is staring at me. OMG! I just saw it wink!
Use your judgment to choose times that will be best for them based on what you know to be true about their industry and work environment.
Never miss an important voicemail when you’re out of the office or away from a computer. Checking your messages by phone is a snap. Just follow these five easy steps: 1. Dial your RingCentral number. 2. Press * as soon as you hear the phone ring or the recorded message play.
No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
Keep it Brief. Time is money in business, so if your voicemail is long, chances are the caller will simply disengage before the cue to leave a message even sounds. Keep your voicemail short. The most should be around 30 seconds, and even that’s pressing it. We’ve grown into a country where our attention span can last only about 10 seconds in some cases, so keep it short, brief and to the point. Persuade and Engage the Caller. If someone calls your business, they already have an intention. It’s the quality of your voicemail that plays a factor if they consider you a company they’d like to deal with. This is your chance to motivate someone to engage in a meaningful conversation with you. If your voicemail is shoddy, chances are they’ll hang up, or lose motivation to continue the call. In other words, your voice mail must engage and entice someone to the point that they care enough to leave you a message.
Consider for a moment how your phone is currently being answered. Professional courtesy is quite often not the standard for many college students. An abrupt "Yeah!" could be listed among the more courteous greetings. The more outrageous remarks will often buy you a major black mark in the professionalism category—even if it was your roommate answering your phone and acting crazy. A simple "This is ____" is always a pleasant change for a college student call. Make the change today, before the next (or first) employer phone call. If you have a landline, you should also encourage your roommate to do the same.
Business voicemail greetings are likely to vary by company. Consider these specifics to create a professional voicemail greeting that works for your needs.
These of course are very basic templates. Feel free to make your voicemail fit you — just keep it professional. Good luck! Looking for an Internship? See if Uloop can help you find an internship. Apply to Write for Uloop News Join the Uloop News Team 4 Way To Balance Work and College By Bethany Fischer College takes up a lot of time. Some students choose to dedicate all of their time to studying, without getting a... 4 Ways You Can Stand Out in a Job Interview By Alicia Geigel When applying for jobs, we have a desperate need to do anything we can to stand out. Creating an attractive resume,... The Trend—Fall Cover Ups By Gilmarie Brioso Image by voldie81 Winter is coming! Well actually, Fall is; but I just had to make a Game of Thrones reference. The ...
You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
4. Liam Neeson Threatens and Delights Your Callers. Liam Neeson has been acting for decades but it was his recent role in the hit movie Taken that caught the attention of a younger audience.
And be sure your email is as impactful as your call — You can use these essential email tools to make sure your cold email pitch is as perfect as your first voicemail outreach.