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When someone reaches your voicemail, it’s important that you help them confirm that they have reached the right person by providing all of the relevant information that they will need. Who have they reached? Did they contact the right person and the right business? Should they leave a message? When will you get back to them? Is there a better time for them to call?
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The 8 Rules of Phone Etiquette at Work. Follow these 8 rules for good phone etiquette on the job. Be prepared. Get familiar with your phone, and learn how to transfer calls. Answer right away. Answer within three rings. Announce yourself. "Thanks for calling Company Name" . Be an active listener.
With OpenPhone you can record your own voicemail greetings directly in the app, upload your own voice clips or simply type your voicemail script. With the text to speech functionality, you can copy one of the 21 voicemail samples above and paste it into the OpenPhone voicemail interface to get your professional voicemail greeting instantly.
To clear any customers doubts or expectations, make sure to mention on your voicemail when you’ll be available. Don’t say that you will “try” to return their call. Instead, offer them a realistic timeframe in which they can expect their call to be returned, so they know what to expect - whether it will take you 24 hours or a week to get back to them. This will eliminate your customer’s worries about your timeliness and encourage them to wait for your reply instead of heading over to your competitors.
Website: https://www.weavehelp.com/hc/en-us/articles/360061022331-Set-Up-Voicemail
I am currently away from the office and will return on
9. Hi, this is [your name], [your job title] at [your company]. I’m currently away from my desk, but please leave a message with your name, number, and reason for calling so I can get back to you in a timely manner. See Also: 50% of Business Owners Over 50 Back Trump's National Emergency Declaration
When leaving your voicemail and phone number, do not say, "Please call me back at ..." Nothing sounds more like a salesperson making a cold call then saying, "please call me back at...".
“Hello! You’ve reached the voicemail of [your name], [your job title]. I’m currently either away from my desk or on the other line. Please leave your name, telephone number, and a short message after the beep, and I’ll be sure to get back to you as soon as I’m available.”
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When your prospect’s day starts and endsIf they have a secretary screening their callsWhat times are likely for them to be in meetings
One of the rules you should remember is to speak a bit slowly and clearly so that your callers are able to understand more easily what is being said.
Just in case you fall victim to mumbling or speaking softly in your voicemail message be sure to repeat your contact information at the beginning AND end of your message so that the listener is more likely to be able to pick up on the information. This helps if you are speaking quietly or if the listener was not ready to record your information when you said it the first time. Repeating your information will save the listener time as they will not have to listen to your message again to get those details.
I got a new cell phone recently. As the world stood in line to pick up the latest iPhone 8, I graduated to the 6S. I pride myself on that actually. As with all new phones in the 21st century, the voicemail must be set up anew. I used the default message for the first few days, but finally settled down to record a more personal greeting.
Recording company voicemail can be really simple, like speaking your new business voicemail script into an iPhone, or you can set up voicemails across your entire company at a highly professional level.
In closing, this guide should highlight that the options for professional, friendly, interesting, impressive, and concise voicemail greetings are as broad as the imagination. Remember, the best business voicemail greetings are those that are equal parts useful to both the caller wanting a service and the recipient wanting to offer a service.