8x8 & COVID-19: Protecting Our Business and YoursContact Center Inbound Calling Performance Issues
10. Hello, you’ve reached [your company]. We’re sorry to have missed your call. Please leave a brief message including your name, number, and reason for calling and a member of our team will get back to you within one business day.
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13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
• Hello, you have reached the office of XYZ; I will be out of my office starting on Tuesday, October 18th and will be returning on Monday, October 24th. You can call me when I return or leave a brief message. If this is an emergency, I can be reached on my cell, which is 000-000-0000.
34. Hello, this is [your name]. I’m currently out of the office celebrating [X holiday]. I’ll be back on [X date], so leave a quick message and I’ll be sure to return your call when I get back. Have a happy [holiday]!
• Hello, you have reached the office of XYZ; I will be out of my office starting on Tuesday, October 18th and will be returning on Monday, October 24th. You can call me when I return or leave a brief message. If this is an emergency, I can be reached on my cell, which is 000-000-0000.
Hi! This is (insert name and title.) My apologies, but I’m away from my phone until (insert date.) While I’m …
When recording your voicemail, feel free to adjust your script as needed to sound personable.
Make sure to slow down, breath, and speak clearly in order to leave the best sales voicemail possible.
You have reached the , Strategic Air Command Nuclear Missile Storage Facility. We are unable to come to the phone right now. At the tone, please leave your name, number and target or list of targets and we’ll launch as soon as we can. And have a nice day.
We look forward to hearing from you and helping you improve your English pronunciation and spoken English.
I am currently away from the office and will return on
1.“Hi! Thanks for calling [company name/your name]. Please leave a brief message and we will get back to you as soon as possible. Have a great day!”
What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
Really think about it – You’re out of the office, it’s after business hours, or you’re otherwise indisposed, whatever the case may be, your voicemail is now tasked with representing you (and/or your company). No pressure, right? Your voicemail message is a platform that represents you to callers; therefore it’s ABSOLUTELY crucial that your message is perfect.
We have carefully chosen words for this English Voicemail Greeting Script that are easy for non-native English speakers to pronounce.
When calling any business number, you are often greeted with an automated voicemail greeting that helps guide you through the company directory, hours of operation, contact information and alternative steps for the call, such as leaving a message.