Letting callers know to leave their name and number so you can call them back is an excellent way to get the right information that you may need from someone that you missed a call from. Otherwise, you might be left with a number with no name to ask for or vice versa. If you run a business and want to include something that usually comes up in professional phone calls, include that as well. For example, if people often ask you to check on business orders, ask them to leave the shipping number so you can get back to them with a ready response. Most Professional Voicemail Greeting
That’s why a script is so helpful. Wondering why prospects aren’t leaving messages if you don’t answer right away, or what all of those missed calls are?
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When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message. Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting.
See, how the VPN service provider offers multiple options for the callers to fulfill their needs. Those seeking immediate solutions can go for the live chat, and those with less pressing issues can wait or choose to be called back.
Make sure you don’t use a monotone voice when you record your business voicemail greetings. Use inflection in your voice so you don’t sound like a robot.
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Voicemail Script #8: The Professional Script. Some prospects need you to sound professional. All they want is a straightforward solution to their pain points. In such cases, you need to structure your voicemail to be precise and direct. Here’s an example of a professional voicemail script: “Hello, this is [name] from [company name].
5. You have reached [your business]. We are currently closed. Our normal hours of operations are from [hours] [days]. We are closed on [days]. Please leave us a message with your name and number and we will return your call when the office reopens. You may hang up after leaving your message or press the [key] for additional options. Thank you for calling.
2. Personal Voicemail Greetings. Customer Support Representative Voicemail Greeting. Hello, you've reached [name] at [X company]. If you need help with [X reason] please contact [X person/X system] or [visit our website and send us an email].
Good day, you have reached the office of [Name]. I’m away for the weekend. If you require my immediate assistance, please call 555-555-2345. Otherwise, if this is a casual call, please leave your name, number and a brief message, and I’ll get back to you on Monday.
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Increase your know, like, trust factor by injecting your voicemail with your personality… whatever that means for you.
14. “Thanks for giving us a call! We promise it’s never a bad time for [company name], but you’ve reached us after-hours. Please leave us your name, number and the best time to reach you and we’ll give you a call when we are open.” Let’s face it, you’re not always open. Yet that doesn’t mean you don’t want to help your caller. Let them know you’ll call them right back when you’re open again.
This is frustrating on many levels because it leaves you wondering if there is a need to take a different route to get an answer to a problem or to just wait for the return phone call. When leaving a voicemail message, there are 7 pieces of information that can help the caller. 7 Things to Include in a Voice-mail Message 1. Identify the Voice
Hello. You’ve reached the offices of [Business Name]. At present, our office is closed for repairs. However, you may reach us at our temporary location, at 555-555-3432. There, we will be able to pick up your call, 9 to 5, Monday through Friday. Thank you.
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