12. Hi, this is [your name]. I’m away from my phone at the moment, but leave a message after the tone so I can get back in touch later today.
When you frequently update your business greeting, there is a chance more people will listen to the message. You can update your voicemail with relevant information about your business as a way to keep your customers well informed.
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Website: https://www.onsip.com/voip-resources/smb-tips/business-voicemail-greetings-5-sample-scripts
Your voicemail greeting is the first introduction to your office — what kind of impression do you want to leave?
4. “Thanks for calling [your company]. We’re looking forward to speaking with you. Let us call you back as soon as we are available by leaving your name, contact information and the reason for your call. Have a great day.” A simple, concise, and, of course, friendly voicemail greeting for your main business line.
Knowing what you’re going to say and how you’re going to say it before hopping on the phone is key to getting calls back.
Hi! I’m not here right now, I seem to have broken my tomatoes…You wouldn’t happen to have any tomato paste on you, would ya?
What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
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Tip: write down what you’d like to say, and then read it when you are recording your greeting. Try not to speak too quickly. Then, play the recording back to make sure you like how it sounds. Working in Community Mental Health with Katie Fleming: Ep. 22 Podcast Top 50 Counseling Blogs Counseling Resources 50 Free Open Courseware Classes About Psychology and the Human Brain Education Psychology 18 Beautiful Infographics About the Human Brain Brain Psychology
A monotone voice can be a turn off for a caller. You want your caller to feel like they missed out on speaking with you — not like they dodged a bullet.
Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
When you start to record the business voicemail greetings, be sure to pay attention that the professional voicemail is not able to pick background noises that could make your message sound distort and inaudible.
With social media, blogs, email marketing, and yes…voicemail greetings, businesses have lots of opportunities to make an impression. But it’s important to make the right impression. Callers will make inferences on what you say and how you say it, and you don't always get another chance to make a positive impact. You want prospective customers to leave a message. You want them to get a great first impression of your business. So, you need professional voicemail greetings. Here’s how you get them…
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3. Be courteous of your customers’ time: “Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number.
Join the conversation to learn more about how to handle calls and messages in your business dealings. Recent Posts Telephone Automated System vs Live Answering Calls Never Miss Client Calls with Proactive Legal Answering Services 4 Customer Service Costs Reduced by Professional Answering Services The Benefits of Having a Live Answering Service 24 Hour Customer Service Benefits