You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
If you’re planning on doing a sales call sprint via phone – so, possibly via voicemail – trust the scripts crafted by close.io’s Steli Efti on this one . Finally, since it tends to come out of people nearly automatically whenever they leave VMs on phones: Please don’t say “I tried calling you” or “I wasn’t able to reach you.”
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Record up to 10 voicemail greetings and select the one that you want callers to hear. Record a new greeting. When you use the Google Voice app, you can record a greeting up to 3 minutes long. If you use Safari to record the greeting, it can only be one minute long. If you don't record a new greeting, callers hear the default greeting.
Hi, you've reached Sally Smith at Example Realty. We specialize in helping you find commercial properties in Northern New Jersey. I'm unavailable to take your call, but will call you back by this time tomorrow if you leave a message with your name and telephone number. You can also email [email protected] or tweet @SallyS.
Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
Rather than the over-used “I’ll check in again on Monday,” leave the conversation off with a reminder of the benefit of chatting or a specific question that gets their gears turning.
10. Hello, you’ve reached [your company]. We’re sorry to have missed your call. Please leave a brief message including your name, number, and reason for calling and a member of our team will get back to you within one business day.
Keep it short and sweet so that the caller can quickly leave their message and move on with their day.
You don’t want it to sound too scripted. So queues are a great way to make sure you stay on point without sounding like a robot!
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3. Department Wide Voicemail Greeting. This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department.
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Crafting the perfect voicemail greeting is not as easy as it may seem at first glance, depending on the type of greeting: Business, funny, professional, formal, and informal, you need. Below, we’ve included some tips in creating the perfect voicemail greeting. Go over them, then when you complete your final voicemail script, revisit these tips again to make certain you’ve covered all the bases.
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No matter how much you intrigue the prospect, if you forget to leave a callback number… well, they can’t call you back.
The concept may seem simple, but when the pressure is on and the clock is ticking, it’s sometimes easy to forget this extremely important detail.