What information do you have access to that they want? Highlight the gap between what they currently know and what they want to know.
24. Hello, you’ve reached [business name]. Every call is important to us, so please leave a brief message that includes your name and phone number so a member of our customer success team can call you back as quickly as possible.
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When you leave a voicemail do not use your full name because that immediately raises a red flat that you are a salesperson making a cold call. Instead, say your first name only followed by your company name. This will make your customer feel that you are much more familiar with each other than you really are. Saying your last name would defeat the whole purpose of demonstrating familiarity.
In addition to your tone of voice and gaining confidence in how you speak, you can eliminate certain phrases that imply desperation.
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If you aren’t sure, have a friend listen to it and give you pointers. It’s always disorienting listening to your own voice, so you might not be able to catch if you sound weird because you’re hearing your voice or because you are actually speaking in a strange manner, but someone who knows you well will be able to clear it right up.
This call may be recorded or monitored for quality and training purposes. If you don’t wish this call to be monitored or recorded, then please let the answering machine know when you leave your message.
9. Hang up. Once you've selected a greeting, press the red End Call button to hang up and exit your voicemail system. There you have it! You now know the basic steps for changing your voicemail greeting on your Android phone.
Once installed, you can use the Weave phones to set up voicemail. Login to the Weave Mobile App. Select the Settings icon from the home screen. Select the Phone setting. Choose Media Library. Select Record New. Give your greeting a name so that you can identify it later.
“Thanks for calling the desk of (insert your name) at (insert your company name). I’m either on a call or away from my desk but if you leave your name, phone number, and the reason for calling, I’ll return your call as soon as possible. Thank You.”
Pro Tip: Avoid using a monotone voice when you record a voicemail greeting for a virtual answering system. You want your customers to be engaged and feel welcomed, not like a burden.
The best voicemail messages are friendly, concise, and get straight to the point. So, what is a good voicemail script? In this post, we’ll discuss why you need a script, give you five voicemail templates, and show you how to record a professional greeting.
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
A professional voicemail greeting is essential in many aspects of a business. In sales, it enables you to properly respond to inquiries from prospects and customers or discuss a deal in more detail. When they call, and you can’t answer, you may lose the opportunity for immediate communication and potentially lose a client or customer.
They don’t necessarily not want to talk to you, but they’re worried about getting roped into a conversation that eats away a precious hour or their day.
The system sets it. For a basic voicemail, it is three minutes. In a premium system, this time is five minutes.
1. Hello, you’ve reached [your name]. I’m currently unavailable, but leave your name and number and I’ll return your call as soon as I can.