As you look to update your script, here are a few questions to ask: Will your voicemail greeting be funny, so your callers think your business is fun? Do you want the tone to be more professional, so it gives callers the impression you only work with Fortune 500 companies? Do you want to record a brief message, or will a more detailed message be helpful? Knowing these answers will help you craft a personal voicemail greeting unique to your company.
The most professional voicemail message should include a formal tone and specific instructions. For example, you may say “Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.”
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In sales, immediate communication with your prospects and current customers is important. Being available to answer questions or further negotiate a deal allows your clients to feel secure and more apt to purchase from you. But what if you can’t answer the phone when they call? Make sure you have a voicemail system set up so your clients have the opportunity to leave you a message.
Next, tell him the name of the company you work at. Something along the lines of, "John this is Mark at Pinnacle."
Our blog is authored by Dr. Barbara LoFrisco, a Tampa, FL-based licensed mental health counselor, licensed marriage and family therapist, and certified sex therapist.
4. Vacation Day Voicemail Greeting. If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it.
I’m out walking my donkey but as soon as I get my ass back in I’ll call you back. Leave me a message.
Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
If you need some help in forming a memorable business voicemail greetings on your VoIP communication system, here are 20 quick tips to help you do so.
Website: https://www.etiquettetrainer.com/communications-etiquette-responding-to-work-emails-phone-calls-and-texts/
Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling.
Being personable is key in having your caller look forward to receiving your callback. To do this, use different intonations in your voice to convey enthusiasm.
Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.
Here’s our ultimate guide, including video and audio samples, on every thing you need to know about professional voicemail greetings:
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33. Hello, you’ve reached [X company]. We’re currently closed to celebrate [X holiday], but we’ll be back on [X date]. Please leave your name, number, and a brief message so our team can get back to you when we return.