https://www.onsip.com/voip-resources/smb-tips/10-sample-call-center-greeting-scripts
For example, you could say something like “I was going over your company’s numbers for last year and I saw something really interesting in the first quarter… I’d love to talk about it when you call.”
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12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
A professional voice greeting can: All our voice messages are: Give your business added credibility; Enhance the professional presentation of your business; Turn your phone system or voicemail into a sales and advertising tool; Listen to Our Sample Voice Greetings - It's easy! Choose from over 20 different voices, add optional background music, then modify one of our scripts or write your own.
A monotone voice can be a turn off for a caller. You want your caller to feel like they missed out on speaking with you — not like they dodged a bullet.
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Turn this feature on via the account center to hide your name and number on all calls you make. You can also hide your number on a per-call basis by dialing *6 7 before making a call.
4. Voicemail greetings for calls received after business hours. You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support).
The best way to get a call back is to make the prospect feel like it’s all about them. Focus on what they want and how you can provide the solution.
Hi. This is [Name] from [Business Name]. We are currently involved in a relocation. Our new office will be open for business on March 21st, 8 am to 9 pm, Central Standard Time. You may contact us at that time at 555-555-2343. Thank you for your call.
Here are some tips for leaving courteous and business-like voicemails that will get returned. Think it through first. … Introduce yourself. … Speak slowly. … Speak clearly. … Mention your availability. … Keep it short and sweet. … Make sure your details are clear. … End the voicemail professionally. How do I get a professional voicemail? “Hi, you’ve reached [your name] at [your company]. … “Hi, you’ve reached [name] at [company]. … “Hey, this is [your name]. … “Hello, you’ve reached [your name and title]. … “Hello, [Person’s name] is chasing new adventures and is no longer with [Company name].
Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner.
“Hi, thanks for calling the office of (insert your name). I’m away from my desk or out of the office. Please leave your name and number, and I’ll return your call as soon as possible. If you need immediate assistance, please hang up and reach our customer support team at (insert phone number). Thanks, and have a great day!”
Here, the pet care company leaves multiple options to fulfill the needs of the callers. They also have the option for attending to callers with immediate needs.
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