I’m out walking my donkey but as soon as I get my ass back in I’ll call you back. Leave me a message.
No matter how much you intrigue the prospect, if you forget to leave a callback number… well, they can’t call you back.
.
Hi, you've reached Sally Smith at Example Realty. We specialize in helping you find commercial properties in Northern New Jersey. I'm unavailable to take your call, but will call you back by this time tomorrow if you leave a message with your name and telephone number. You can also email [email protected] or tweet @SallyS.
Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
Increase your know, like, trust factor by injecting your voicemail with your personality… whatever that means for you.
As probably know, a professional voicemail greeting can make or break leaving a great impression. However, it all starts with your voicemail script.
Open your voicemail greeting with a 'Thank you for your call. We're not available right now by please leave your message and we'll get back to you within [specify time]'.
A general voicemail greeting is what callers will be greeted with if you are unable to answer the phone at work. It is the everyday greeting, used as the default, unless you have set up a temporary greeting, such as an away message while you're on vacation, or a …
Looking for guidance on how to record the perfect voicemail? Learn how to record professional business voicemail greetings.
Written by Aja Frost @ajavuu
Tip: If you are a larger business and this is a voicemail that pertains to the general business number, then you want to sound professional and provide as much information as you think is necessary for a potential client. Usually, the company website URL or the company email is a good way to get the customer to contact you through other means.
This means you’re contacting the prospect in multiple ways and increasing your chances of somehow getting a response — Whether it’s via phone or another way.
Professional voicemail greetings & voicemail messagesProfessional Auto attendant greetingsProfessional IVR phone recordingProfessional voicemail marketingProfessional Messages on Hold
You don’t want it to sound too scripted. So queues are a great way to make sure you stay on point without sounding like a robot!
Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them?
In previous blogs, I’ve mentioned the importance of making a good first impression on a potential client. Most of the time, the first contact will be over the telephone. Since we are often in session, it is very likely that the first time a client hears our voice is on our voicemail greeting. This is why a professional greeting is so important. Identify yourself because you need to reassure the client that they have called the correct number. Clients will be a lot less likely to leave a message if they wonder who will get it. Use a warm friendly voice to say something like, “You have reached xxxx, licensed mental health counselor.” Tell clients what to do if they are in crisis. Although it seems obvious to us, clients may not realize that it could be several hours until we can return their call. I suggest something like, “If you require immediate assistance, please dial 911 or go to your nearest emergency room.” Ask for what information you need. Yes, the obvious name and number, but if it would be helpful to get their insurance information, ask for that, too. Give clients an idea about when you’ll return their call. Common business practice is within 24 business hours. Any extra messages or information you’d like clients to know. For example, if you are no longer accepting a particular insurance plan, the end of your voicemail greeting is a great place to convey that information.